Wekan snap review OK, but publishing gives OOPS ID

xet7 · July 18, 2018, 1:47pm

Hi,
I’m trying to publish new Wekan snap:

Review for snap is OK, it did not find any problems, and there is thumb up image.

When I try to release to edge, it gives these errors that I translated to English:

Server Error
There happened error that prevented loading of page. If error repeats, think about notifying by email webmaster@canonical.com
OOPS ID: OOPS-beeb478a921c448d9ab5eb9990b8255c
Sentry ID: 7a46a35fa43c49c3a0e50f9af5f131ee

OOPS ID: OOPS-beeb478a921c448d9ab5eb9990b8255c
Sentry ID: 7a46a35fa43c49c3a0e50f9af5f131ee

I turned off adblock, still got error:
OOPS ID: OOPS-eae2317566de4e668c1ce58c25ad3040
Sentry ID: 28d5006059894dc9bbf8615cca8fcc8d

I did also send email to webmaster@canonical.com as server error message suggested.

roadmr · July 18, 2018, 1:59pm

Hello,

Can you please retry and let me know if this happens again?

We had a store outage a few minutes ago which is now resolved, but if you still see this it may mean some database records need fixing.

xet7 · July 18, 2018, 2:00pm

I tried, did not work, got another:
OOPS ID: OOPS-6171bc6ba5734deeb8aec8b7c2b6b377
Sentry ID: 92f47b3a752e4d8e9ecba0bb06589b9f

roadmr · July 18, 2018, 2:01pm

Thanks!

The oops IDs are quite useful. We’ll look into it.

roadmr · July 18, 2018, 2:11pm

Ok - we’ve found some inconsistencies in our database which were caused by the outage earlier today, but they should be fixed now.

Can you try publishing now?

As usual please let me know if it doesn’t work (or if it does, yay!)

xet7 · July 18, 2018, 2:14pm

It works now !

roadmr · July 18, 2018, 2:14pm

awesome \o/ apologies for the trouble, glad it’s working now and thanks for helping confirm.