Username change is not getting reflected

[jviotti]

I changed my username from jviottidc to sourcemeta (I made sure to submit the form with my password and refreshing and logging in again reflects the changes)

However, my Snaps still show under the old name. For example, see this:

Install jsonschema on Linux | Snap Store

[James-Carroll]

Currently I’m seeing this on the store

Have you changed your username on Launchpad too? Historically I remember you’d have to do both to get things to update in full (though this was years ago)

[jviotti]

Thanks for the tip. I checked Launchpad, and interestingly enough, Launchpad does see my new username correctly. See the top right here:

So it seems that it is only out of sync in Snapcraft for some strange reason… is there a better support page I should reach out to?