Unable to open/launch Wickr Pro App from Snap store installation

Hi,
The two ways I have tried to install wickrme are via the snap store and the command line both produce the same result

Via the snap store there has been discussion in other forums advising users to ensure all permissions are granted - though “Access to low level network settings” and “access to network manager…” won’t set.

I only know “sudo snap install wickrme”, “sudo snap remove wickrme” and “snap run wickrme” from the command line so doing things with connections is above my knowledge.

I can share DMESG and system log but don’t know how to get to journal.
If you’d like me send the full logs, I’d need a way of doing that.

This is a clean ‘normal’ installation. It was ubuntu 20.04 downloaded from ubuntu onto a USB stick, installed on a USB disk and run from there.
The system is a core i3 processor with 4GB RAM
Other snaps are: as follows though I only installed GIMP, Blender, Remima and Wickrme-
Name Version Rev Tracking Publisher Notes
blender 2.92.0 111 latest/stable blenderfoundation✓ classic
core18 20210309 1997 latest/stable canonical✓ base
core20 20210319 975 latest/stable canonical✓ base
gimp 2.10.22 352 latest/stable snapcrafters -
gnome-3-28-1804 3.28.0-19-g98f9e67.98f9e67 145 latest/stable canonical✓ -
gnome-3-34-1804 0+git.3556cb3 66 latest/stable/… canonical✓ -
gtk-common-themes 0.1-52-gb92ac40 1515 latest/stable/… canonical✓ -
kde-frameworks-5-core18 5.61.0 32 latest/stable kde✓ -
kde-frameworks-5-qt-5-15-core20 5.79.0 14 latest/stable kde✓ -
remmina v1.4.13+git19.112adcc4 4802 latest/stable remmina✓ -
snap-store 3.38.0-59-g494f078 518 latest/stable/… canonical✓ -
snapd 2.49.2 11588 latest/stable canonical✓ snapd
vlc 3.0.12.1 2103 latest/stable videolan✓ -
wickrme 5.77.12 518 latest/stable tleavy -

Hope this helps…

DMESG: [snap related]

[   70.254442] audit: type=1400 audit(1619791793.848:52): apparmor="DENIED" operation="capable" profile="/snap/snapd/11588/usr/lib/snapd/snap-confine" pid=2039 comm="snap-confine" capability=4  capname="fsetid"
[   76.475544] audit: type=1326 audit(1619791800.072:53): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.ubuntu-software pid=2039 comm="snap-store" exe="/snap/snap-store/518/usr/bin/snap-store" sig=0 arch=c000003e syscall=314 compat=0 ip=0x7f37f081c639 code=0x50000
[   76.536260] logitech-hidpp-device 0003:046D:4008.0003: HID++ 2.0 device connected.
[   76.993435] audit: type=1107 audit(1619791800.588:54): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.16" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   78.912817] audit: type=1107 audit(1619791802.508:55): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   78.913338] audit: type=1107 audit(1619791802.508:56): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   79.330763] audit: type=1107 audit(1619791802.928:57): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   79.331460] audit: type=1107 audit(1619791802.928:58): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   80.136768] audit: type=1400 audit(1619791803.732:59): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/etc/PackageKit/Vendor.conf" pid=2039 comm="snap-store" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[   96.767470] audit: type=1326 audit(1619791820.365:60): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   96.767546] audit: type=1326 audit(1619791820.365:62): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   96.767551] audit: type=1326 audit(1619791820.365:61): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   96.767623] audit: type=1326 audit(1619791820.365:63): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   97.061214] audit: type=1400 audit(1619791820.661:64): apparmor="DENIED" operation="exec" profile="snap.wickrme.wickrme" name="/usr/bin/whoami" pid=2698 comm="WickrMe" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0
[   97.469931] audit: type=1107 audit(1619791821.069:65): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.470407] audit: type=1107 audit(1619791821.069:66): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.NetworkManager" member="GetDevices" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.471644] audit: type=1107 audit(1619791821.069:67): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.472693] audit: type=1107 audit(1619791821.069:68): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.472982] audit: type=1107 audit(1619791821.073:69): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[  109.828974] show_signal: 1 callbacks suppressed
[  109.828977] traps: WickrMe[2232] trap invalid opcode ip:7fd2b6988b37 sp:7ffe110e9460 error:0 in libNPL.so[7fd2b64c0000+1111000]

syslog [wickr related]
pr 30 15:34:17 blue systemd[1541]: Started snap.wickrme.wickrme.60c35db3-37b0-451d-a583-211c09d61f97.scope.
Apr 30 15:34:17 blue kernel: [ 1533.757055] audit: type=1326 audit(1619793257.382:80): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.757449] audit: type=1326 audit(1619793257.382:81): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.757570] audit: type=1326 audit(1619793257.382:82): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.757727] audit: type=1326 audit(1619793257.382:83): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.770696] audit: type=1400 audit(1619793257.394:84): apparmor=“DENIED” operation=“exec” profile=“snap.wickrme.wickrme” name="/usr/bin/whoami" pid=4376 comm=“WickrMe” requested_mask=“x” denied_mask=“x” fsuid=1000 ouid=0
Apr 30 15:34:17 blue kernel: [ 1533.820760] audit: type=1107 audit(1619793257.446:85): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.DBus.Properties” member=“GetAll” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.820760] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.821319] audit: type=1107 audit(1619793257.446:86): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.NetworkManager” member=“GetDevices” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.821319] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.822870] audit: type=1107 audit(1619793257.446:87): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.822870] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.824969] audit: type=1107 audit(1619793257.450:88): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.824969] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.825401] audit: type=1107 audit(1619793257.450:89): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.825401] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue systemd[1541]: snap.wickrme.wickrme.60c35db3-37b0-451d-a583-211c09d61f97.scope: Succeeded.