Unable to open/launch Wickr Pro App from Snap store installation

Hello everyone,

I just downloaded and installed Wickr Pro from snap store installation.
Once the installation has been done, i open the app but it’s not launched.
And i’m also debug through terminal, it say like following below :

haris@ThinkPad:~$ wickrpro
Gtk-Message: 17:24:30.183: Failed to load module "appmenu-gtk-module"
Gtk-Message: 17:24:30.184: Failed to load module "canberra-gtk-module"
[0318/172430.545076:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale
Qt WebEngine ICU data not found at /opt/qt512/resources. Trying parent directory...
Qt WebEngine ICU data not found at /opt/qt512. Trying application directory...
Installed Qt WebEngine locales directory not found at location /opt/qt512/translations/qtwebengine_locales. Trying application directory...
Qt WebEngine locales directory not found at location /snap/wickrpro/548/usr/bin/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
Path override failed for key ui::DIR_LOCALES and path '/home/haris/snap/wickrpro/548/.QtWebEngineProcess'
Qt WebEngine resources not found at /opt/qt512/resources. Trying parent directory...
Qt WebEngine resources not found at /opt/qt512. Trying application directory...
[0318/172430.612751:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale
Illegal instruction (core dumped)
haris@ThinkPad:~$

I’m using Ubuntu Mate 20.04.
Anyone can help this issue?
Thank you very much.

Haris

1 Like

in such requests you should always include the full output of snap version so people helping you can see the versions of all involved bits on your system …

i have the same problem.I can’t run wickr me

Hi Ogra,

I’m using Ubuntu Mate 20.04 and running snap version as following below :


snap 2.49.1
snapd 2.49.1
series 16
ubuntu 20.04
kernel 5.8.0-43-generic


Thanks.

I am not able to run wickrpro as well. Unlike @ibnuharisfawaid, I only see following error,

Illegal instruction (core dumped)

Tested on UM 21.04 and Lubuntu 21.04. Snap version is as below.

snap    2.49.2+21.04ubuntu1
snapd   2.49.2+21.04ubuntu1
series  16
ubuntu  21.04
kernel  5.11.0-16-generic

Just chiming in to say I also can no longer open WickrMe since the most recent update. When I first noticed this, changing back to the Beta and/or Candidate versions fixed the issue. But now these don’t open either. Opening from the menu results in absolutely nothing. Opening from terminal I also get the error

Illegal instruction (core dumped)

snap 2.49.2
snapd 2.49.2
series 16
linuxmint 20.1
kernel 5.4.0-72-lowlatency

I’m seeing the same issue with both Wickrme and Wickrpro

Wickrme
*(WickrMe:74757): Gtk-WARNING *: 04:11:14.914: Theme parsing error: gtk.css:1566:23: ‘font-feature-settings’ is not a valid property name

*(WickrMe:74757): Gtk-WARNING *: 04:11:14.918: Theme parsing error: gtk.css:3618:25: ‘font-feature-settings’ is not a valid property name

*(WickrMe:74757): Gtk-WARNING *: 04:11:14.919: Theme parsing error: gtk.css:4080:23: ‘font-feature-settings’ is not a valid property name
Gtk-Message: 04:11:14.979: Failed to load module “canberra-gtk-module”
Gtk-Message: 04:11:14.980: Failed to load module “canberra-gtk-module”
*[0428/041115.753060:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale *
Qt WebEngine ICU data not found at /opt/qt512/resources. Trying parent directory…
Qt WebEngine ICU data not found at /opt/qt512. Trying application directory…
Installed Qt WebEngine locales directory not found at location /opt/qt512/translations/qtwebengine_locales. Trying application directory…
Qt WebEngine locales directory not found at location /snap/wickrme/518/usr/bin/qtwebengine_locales. Trying fallback directory… Translations MAY NOT not be correct.
Path override failed for key ui::DIR_LOCALES and path ‘/home/administrator/snap/wickrme/518/.QtWebEngineProcess’
Qt WebEngine resources not found at /opt/qt512/resources. Trying parent directory…
Qt WebEngine resources not found at /opt/qt512. Trying application directory…
*[0428/041115.784308:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale *
Illegal instruction (core dumped)

Wickrpro
*(WickrPro:74427): Gtk-WARNING *: 04:06:45.645: Theme parsing error: gtk.css:1566:23: ‘font-feature-settings’ is not a valid property name

*(WickrPro:74427): Gtk-WARNING *: 04:06:45.649: Theme parsing error: gtk.css:3618:25: ‘font-feature-settings’ is not a valid property name

*(WickrPro:74427): Gtk-WARNING *: 04:06:45.650: Theme parsing error: gtk.css:4080:23: ‘font-feature-settings’ is not a valid property name
Gtk-Message: 04:06:45.712: Failed to load module “canberra-gtk-module”
Gtk-Message: 04:06:45.713: Failed to load module “canberra-gtk-module”
*[0428/040648.607185:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale *
Qt WebEngine ICU data not found at /opt/qt512/resources. Trying parent directory…
Qt WebEngine ICU data not found at /opt/qt512. Trying application directory…
Installed Qt WebEngine locales directory not found at location /opt/qt512/translations/qtwebengine_locales. Trying application directory…
Qt WebEngine locales directory not found at location /snap/wickrpro/583/usr/bin/qtwebengine_locales. Trying fallback directory… Translations MAY NOT not be correct.
Path override failed for key ui::DIR_LOCALES and path ‘/home/administrator/snap/wickrpro/583/.QtWebEngineProcess’
Qt WebEngine resources not found at /opt/qt512/resources. Trying parent directory…
Qt WebEngine resources not found at /opt/qt512. Trying application directory…
*[0428/040648.785912:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale *
Illegal instruction (core dumped)

Snap Version
snap 2.49.2
snapd 2.49.2
series 16
ubuntu 20.10
kernel 5.8.0-50-generic

Snap List
Name Version Rev Tracking Publisher Notes
brave 1.23.73 110 latest/stable brave -
core18 20210309 1997 latest/stable canonical✓ base
gnome-3-28-1804 3.28.0-19-g98f9e67.98f9e67 145 latest/stable canonical✓ -
gnome-3-34-1804 0+git.3556cb3 66 latest/stable/… canonical✓ -
gtk-common-themes 0.1-52-gb92ac40 1515 latest/stable/… canonical✓ -
nordpass 3.29.11 97 latest/stable nordpass -
snap-store 3.38.0-59-g494f078 518 latest/stable/… canonical✓ -
snapd 2.49.2 11588 latest/stable canonical✓ snapd
wickrme 5.77.12 518 latest/stable tleavy -
wickrpro 5.77.12 583 latest/stable tleavy -

1 Like

I get the same thing with wickrpro and wickrme but on Ubuntu 20.04

Hi folks,

I tried to replicate the problem both with Ubuntu/Kubuntu/Xubuntu 20.04, both with me and pro snaps, and I’ve not been able to do so. I see the same errors as you do, except the illegal instruction (core dump) part.

Is there anything else in your setup worth taking into consideration that might help replicate this?

Have you manually enabled/disabled any of the snap connections?
Could you share your journal, system log and/or dmesg messages?

starts fine for me on 20.04 here … it throws a bunch of messages but then the UI appears and asks me to create an account:

$ wickrme 

(WickrMe:2570444): Gtk-WARNING **: 12:41:04.725: Theme parsing error: gtk.css:1555:23: 'font-feature-settings' is not a valid property name

(WickrMe:2570444): Gtk-WARNING **: 12:41:04.729: Theme parsing error: gtk.css:3593:25: 'font-feature-settings' is not a valid property name

(WickrMe:2570444): Gtk-WARNING **: 12:41:04.730: Theme parsing error: gtk.css:4055:23: 'font-feature-settings' is not a valid property name
Gtk-Message: 12:41:04.774: Failed to load module "canberra-gtk-module"
Gtk-Message: 12:41:04.781: Failed to load module "canberra-gtk-module"
[0430/124106.008759:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale 
Qt WebEngine ICU data not found at /opt/qt512/resources. Trying parent directory...
Qt WebEngine ICU data not found at /opt/qt512. Trying application directory...
Installed Qt WebEngine locales directory not found at location /opt/qt512/translations/qtwebengine_locales. Trying application directory...
Qt WebEngine locales directory not found at location /snap/wickrme/518/usr/bin/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
Path override failed for key ui::DIR_LOCALES and path '/home/ogra/snap/wickrme/518/.QtWebEngineProcess'
Qt WebEngine resources not found at /opt/qt512/resources. Trying parent directory...
Qt WebEngine resources not found at /opt/qt512. Trying application directory...
[0430/124106.133051:WARNING:resource_bundle_qt.cpp(116)] locale_file_path.empty() for locale 

Do any of you use proprietary graphics drivers ?

Hi,
The two ways I have tried to install wickrme are via the snap store and the command line both produce the same result

Via the snap store there has been discussion in other forums advising users to ensure all permissions are granted - though “Access to low level network settings” and “access to network manager…” won’t set.

I only know “sudo snap install wickrme”, “sudo snap remove wickrme” and “snap run wickrme” from the command line so doing things with connections is above my knowledge.

I can share DMESG and system log but don’t know how to get to journal.
If you’d like me send the full logs, I’d need a way of doing that.

This is a clean ‘normal’ installation. It was ubuntu 20.04 downloaded from ubuntu onto a USB stick, installed on a USB disk and run from there.
The system is a core i3 processor with 4GB RAM
Other snaps are: as follows though I only installed GIMP, Blender, Remima and Wickrme-
Name Version Rev Tracking Publisher Notes
blender 2.92.0 111 latest/stable blenderfoundation✓ classic
core18 20210309 1997 latest/stable canonical✓ base
core20 20210319 975 latest/stable canonical✓ base
gimp 2.10.22 352 latest/stable snapcrafters -
gnome-3-28-1804 3.28.0-19-g98f9e67.98f9e67 145 latest/stable canonical✓ -
gnome-3-34-1804 0+git.3556cb3 66 latest/stable/… canonical✓ -
gtk-common-themes 0.1-52-gb92ac40 1515 latest/stable/… canonical✓ -
kde-frameworks-5-core18 5.61.0 32 latest/stable kde✓ -
kde-frameworks-5-qt-5-15-core20 5.79.0 14 latest/stable kde✓ -
remmina v1.4.13+git19.112adcc4 4802 latest/stable remmina✓ -
snap-store 3.38.0-59-g494f078 518 latest/stable/… canonical✓ -
snapd 2.49.2 11588 latest/stable canonical✓ snapd
vlc 3.0.12.1 2103 latest/stable videolan✓ -
wickrme 5.77.12 518 latest/stable tleavy -

Hope this helps…

DMESG: [snap related]

[   70.254442] audit: type=1400 audit(1619791793.848:52): apparmor="DENIED" operation="capable" profile="/snap/snapd/11588/usr/lib/snapd/snap-confine" pid=2039 comm="snap-confine" capability=4  capname="fsetid"
[   76.475544] audit: type=1326 audit(1619791800.072:53): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.ubuntu-software pid=2039 comm="snap-store" exe="/snap/snap-store/518/usr/bin/snap-store" sig=0 arch=c000003e syscall=314 compat=0 ip=0x7f37f081c639 code=0x50000
[   76.536260] logitech-hidpp-device 0003:046D:4008.0003: HID++ 2.0 device connected.
[   76.993435] audit: type=1107 audit(1619791800.588:54): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.16" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   78.912817] audit: type=1107 audit(1619791802.508:55): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   78.913338] audit: type=1107 audit(1619791802.508:56): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   79.330763] audit: type=1107 audit(1619791802.928:57): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   79.331460] audit: type=1107 audit(1619791802.928:58): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.12" pid=2039 label="snap.snap-store.ubuntu-software" peer_pid=844 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   80.136768] audit: type=1400 audit(1619791803.732:59): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/etc/PackageKit/Vendor.conf" pid=2039 comm="snap-store" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[   96.767470] audit: type=1326 audit(1619791820.365:60): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   96.767546] audit: type=1326 audit(1619791820.365:62): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   96.767551] audit: type=1326 audit(1619791820.365:61): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   96.767623] audit: type=1326 audit(1619791820.365:63): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm="WickrMe" exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[   97.061214] audit: type=1400 audit(1619791820.661:64): apparmor="DENIED" operation="exec" profile="snap.wickrme.wickrme" name="/usr/bin/whoami" pid=2698 comm="WickrMe" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0
[   97.469931] audit: type=1107 audit(1619791821.069:65): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.470407] audit: type=1107 audit(1619791821.069:66): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.NetworkManager" member="GetDevices" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.471644] audit: type=1107 audit(1619791821.069:67): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.472693] audit: type=1107 audit(1619791821.069:68): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[   97.472982] audit: type=1107 audit(1619791821.073:69): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/org/freedesktop/NetworkManager/Settings" interface="org.freedesktop.NetworkManager.Settings" member="ListConnections" mask="send" name="org.freedesktop.NetworkManager" pid=2232 label="snap.wickrme.wickrme" peer_pid=817 peer_label="unconfined"
                exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
[  109.828974] show_signal: 1 callbacks suppressed
[  109.828977] traps: WickrMe[2232] trap invalid opcode ip:7fd2b6988b37 sp:7ffe110e9460 error:0 in libNPL.so[7fd2b64c0000+1111000]

syslog [wickr related]
pr 30 15:34:17 blue systemd[1541]: Started snap.wickrme.wickrme.60c35db3-37b0-451d-a583-211c09d61f97.scope.
Apr 30 15:34:17 blue kernel: [ 1533.757055] audit: type=1326 audit(1619793257.382:80): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.757449] audit: type=1326 audit(1619793257.382:81): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.757570] audit: type=1326 audit(1619793257.382:82): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.757727] audit: type=1326 audit(1619793257.382:83): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=4277 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f9964193c7f code=0x50000
Apr 30 15:34:17 blue kernel: [ 1533.770696] audit: type=1400 audit(1619793257.394:84): apparmor=“DENIED” operation=“exec” profile=“snap.wickrme.wickrme” name="/usr/bin/whoami" pid=4376 comm=“WickrMe” requested_mask=“x” denied_mask=“x” fsuid=1000 ouid=0
Apr 30 15:34:17 blue kernel: [ 1533.820760] audit: type=1107 audit(1619793257.446:85): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.DBus.Properties” member=“GetAll” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.820760] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.821319] audit: type=1107 audit(1619793257.446:86): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.NetworkManager” member=“GetDevices” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.821319] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.822870] audit: type=1107 audit(1619793257.446:87): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.822870] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.824969] audit: type=1107 audit(1619793257.450:88): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.824969] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue kernel: [ 1533.825401] audit: type=1107 audit(1619793257.450:89): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=4277 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
Apr 30 15:34:17 blue kernel: [ 1533.825401] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
Apr 30 15:34:17 blue systemd[1541]: snap.wickrme.wickrme.60c35db3-37b0-451d-a583-211c09d61f97.scope: Succeeded.

Repost of DMESG - some stuff was missing…

[ 70.254442] audit: type=1400 audit(1619791793.848:52): apparmor=“DENIED” operation=“capable” profile="/snap/snapd/11588/usr/lib/snapd/snap-confine" pid=2039 comm=“snap-confine” capability=4 capname=“fsetid”
[ 76.475544] audit: type=1326 audit(1619791800.072:53): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.snap-store.ubuntu-software pid=2039 comm=“snap-store” exe="/snap/snap-store/518/usr/bin/snap-store" sig=0 arch=c000003e syscall=314 compat=0 ip=0x7f37f081c639 code=0x50000
[ 76.536260] logitech-hidpp-device 0003:046D:4008.0003: HID++ 2.0 device connected.
[ 76.993435] audit: type=1107 audit(1619791800.588:54): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.DBus.Properties” member=“GetAll” mask=“send” name=":1.16" pid=2039 label=“snap.snap-store.ubuntu-software” peer_pid=817 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 78.912817] audit: type=1107 audit(1619791802.508:55): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/PolicyKit1/Authority" interface=“org.freedesktop.DBus.Properties” member=“GetAll” mask=“send” name=":1.12" pid=2039 label=“snap.snap-store.ubuntu-software” peer_pid=844 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 78.913338] audit: type=1107 audit(1619791802.508:56): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/PolicyKit1/Authority" interface=“org.freedesktop.PolicyKit1.Authority” member=“CheckAuthorization” mask=“send” name=":1.12" pid=2039 label=“snap.snap-store.ubuntu-software” peer_pid=844 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 79.330763] audit: type=1107 audit(1619791802.928:57): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/PolicyKit1/Authority" interface=“org.freedesktop.DBus.Properties” member=“GetAll” mask=“send” name=":1.12" pid=2039 label=“snap.snap-store.ubuntu-software” peer_pid=844 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 79.331460] audit: type=1107 audit(1619791802.928:58): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/PolicyKit1/Authority" interface=“org.freedesktop.PolicyKit1.Authority” member=“CheckAuthorization” mask=“send” name=":1.12" pid=2039 label=“snap.snap-store.ubuntu-software” peer_pid=844 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 80.136768] audit: type=1400 audit(1619791803.732:59): apparmor=“DENIED” operation=“open” profile=“snap.snap-store.ubuntu-software” name="/etc/PackageKit/Vendor.conf" pid=2039 comm=“snap-store” requested_mask=“r” denied_mask=“r” fsuid=1000 ouid=0
[ 96.767470] audit: type=1326 audit(1619791820.365:60): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[ 96.767546] audit: type=1326 audit(1619791820.365:62): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[ 96.767551] audit: type=1326 audit(1619791820.365:61): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[ 96.767623] audit: type=1326 audit(1619791820.365:63): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.wickrme.wickrme pid=2232 comm=“WickrMe” exe="/snap/wickrme/518/usr/bin/WickrMe" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd2ab039c7f code=0x50000
[ 97.061214] audit: type=1400 audit(1619791820.661:64): apparmor=“DENIED” operation=“exec” profile=“snap.wickrme.wickrme” name="/usr/bin/whoami" pid=2698 comm=“WickrMe” requested_mask=“x” denied_mask=“x” fsuid=1000 ouid=0
[ 97.469931] audit: type=1107 audit(1619791821.069:65): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.DBus.Properties” member=“GetAll” mask=“send” name=“org.freedesktop.NetworkManager” pid=2232 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 97.470407] audit: type=1107 audit(1619791821.069:66): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager" interface=“org.freedesktop.NetworkManager” member=“GetDevices” mask=“send” name=“org.freedesktop.NetworkManager” pid=2232 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 97.471644] audit: type=1107 audit(1619791821.069:67): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=2232 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 97.472693] audit: type=1107 audit(1619791821.069:68): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=2232 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 97.472982] audit: type=1107 audit(1619791821.073:69): pid=816 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg=‘apparmor=“DENIED” operation=“dbus_method_call” bus=“system” path="/org/freedesktop/NetworkManager/Settings" interface=“org.freedesktop.NetworkManager.Settings” member=“ListConnections” mask=“send” name=“org.freedesktop.NetworkManager” pid=2232 label=“snap.wickrme.wickrme” peer_pid=817 peer_label=“unconfined”
exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?’
[ 109.828974] show_signal: 1 callbacks suppressed
[ 109.828977] traps: WickrMe[2232] trap invalid opcode ip:7fd2b6988b37 sp:7ffe110e9460 error:0 in libNPL.so[7fd2b64c0000+1111000]

By the way, there was a version of wickrme that was available as the candidate in March that worked fine - maybe there’s some subtle change between that version and the current one?

New users are limited to 3 posts in a topic which is very helpful !

Does this help as an answer to the below question?

$ apt list libmnl0
Listing… Done
libmnl0/focal,now 1.0.4-2 amd64 [installed,automatic]
libmnl0/focal 1.0.4-2 i386

The interesting part is the last one:

[ 109.828977] traps: WickrMe[2232] trap invalid opcode ip:7fd2b6988b37 sp:7ffe110e9460 error:0 in libNPL.so[7fd2b64c0000+1111000]

To me, it looks like a change in one of the libraries, which might cause the crash. I’ll do some more testing, but out of curiosity, what version of libmnl0 do you have on your system?

1 Like

Cool…
What do you use Cupertino desktop or just using Ubuntu Gnome Desktop?
Hmm i think it affected which desktop use.

I just came here to say that I do experience the same issue out of a sudden. This is not a new issue by the way as I have encountered it a couple of times before. I am on Ubuntu 20.04.2 LTS and the issue keeps popping up here and there. I have a working one in VM (same version though, which is 518), and despite moving that to ~/snap, the issue persists: “Illegal instruction (core dumped)”. I am using a clean Ubuntu install.

Why did you stop distributing the .deb file? Everything worked fine with that on any system as I could just “ar x”, then “tar xvf data.tar.gz” it. Sigh.

This is just 20.04 (GNOME) …

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I would like to add that I get SIGILL after two futex calls. To WickrMe developers: might want to check into that, and please, keep distributing .deb! :confused:

  1. One may guess that one of the main developers wickr nick is the same as wickr package owner. Clearly he does not read this forum, should we start pestering him?
  2. Until their QA manages to test on a hardware platform other then bleeding edge just keep using the previous snap that works.

sudo snap refresh wickrme --channel latest/candidate will fetch wickrme_477 which does not exhibit core dump.

PS. apologize for my harsh language, I like wickr very much but hate their virtually useless Linux support and even more their release mechanism.

It appears that Wickr support published official explanation here:

1 Like