Unable to install whatsapp and pinta snap on LMC 22.0

snapd
1

Installed snap on Linux Mint Cinnamon 22.0 which is Ubuntu 24.04, with the following commands which worked perfectly well in earlier Linux Mint Cinnamon versions.

sudo rm /etc/apt/preferences.d/nosnap.pref
sudo apt install snapd -y
sudo snap install core
sudo snap install pinta
sudo snap install whatsapp-for-linux

But now, when installing, I get the following error, and pinta, also doesn’t work, although it’s listed installed. What am I doing wrong?

ineuw@lmc220:~$ sudo snap install whatsapp-for-linux
error: cannot perform the following tasks:
- Run configure hook of "whatsapp-for-linux" snap if present (run hook "configure": cannot locate base snap core20: No such file or directory)
2

Hi ! @ineuw .

Try this scenario :

sudo snap refresh

sudo systemctl restart snapd

sudo snap install core20

sudo snap install whatsapp-for-linux
3

@baldeuniversel - Thanks for the reply. There is something wrong somewhere with this install. I used the identical script on two other Linux Mint installations (both French) successfully. This is the result of the commands:

ineuw@lmc220:~$ sudo snap refresh
[sudo] password for ineuw:          
All snaps up to date.
ineuw@lmc220:~$ sudo systemctl restart snapd
ineuw@lmc220:~$ sudo snap install core20
snap "core20" is already installed, see 'snap help refresh'
ineuw@lmc220:~$ sudo snap install whatsapp-for-linux
error: cannot perform the following tasks:
- Run configure hook of "whatsapp-for-linux" snap if present (run hook "configure": cannot locate base snap core20: No such file or directory)
ineuw@lmc220:~$
4

@ineuw okay.

Try to remove core20 and reinstall it, then install your desired snap package like this :

sudo   snap   remove   core20

sudo   snap   install   core20

sudo   snap   install   whatsapp-for-linux
5

@baldeuniversel - thanks again, but I am still lost.

ineuw@lmc220:~$ sudo snap remove core20
[sudo] password for ineuw:          
error: cannot remove "core20": snap "core20" is not removable: snap is being used by snap
       gnome-3-38-2004.
6

@ineuw, please show the output of this command

snap info gnome-3-38-2004

7 
ineuw@lmc220:~$ snap info gnome-3-38-2004
name:      gnome-3-38-2004
summary:   Shared GNOME 3.38 Ubuntu stack
publisher: Canonical✓
store-url: https://snapcraft.io/gnome-3-38-2004
license:   unset
description: |
  This snap includes a GNOME 3.38 stack (the base libraries and desktop
  integration components) and shares it through the content interface.
snap-id:  rw36mkAjdIKl13dzfwyxP87cejpyIcct
tracking: latest/stable
channels:
  latest/stable:    0+git.efb213a 2023-07-12 (143) 366MB -
  latest/candidate: 0+git.efb213a 2023-07-08 (143) 366MB -
  latest/beta:      ↑                                    
  latest/edge:      0+git.6ed44b3 2022-05-13 (105) 266MB -
installed:          0+git.efb213a            (143) 366MB -
ineuw@lmc220:~$

My late reply is due to not being notified. Although, this is selected.

8

@ineuw well !

And this :face_with_monocle:

snap list --all | grep gnome-3-38-2004
9

I think, you can remove gnome-3-38-2004 , then remove core20, then install core20 and gnome-3-38-2004, to finalize install the desired snaps.

10 
ineuw@lmc220:~$ snap list --all | grep gnome-3-38-2004
gnome-3-38-2004    0+git.efb213a       143    latest/stable  canonical**     -
11

Uninstalled and reinstalled and everything works. Your help is much appreciated…

1 Like
12

@ineuw well !

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