Ubuntu Core Fails to shutdown

My current installation of the ubuntu core fails to shutdown. It appears that the /writable partition fails to unmount.

Here is my model assertion

type: model
authority-id: MY-ID
series: 16
brand-id: MY-ID
model: pc-amd64
architecture: amd64
gadget: pc
kernel: pc-kernel
system-user-authority: *
timestamp: 2018-06-22T17:12:35+00:00
sign-key-sha3-384: THESIGNATURE

Here is the dmesg output when attempting to shut down:

I am booting from an SD card.

Any feedback is appreciated!

it is expected that systemd can not unmount the /writable partition which is the reason the snapd unmount helper exists … as you can see in the last lines it actually successfully does the unmount. since this is an x86 system, did you check your BIOS settings ?

AFAIK the helper sends a reboot/shudown syscall to the kernel at the end (@chipaca may correct me here), this seems to somehow not be honored.

I have changed multiple BIOS settings but have not found any setting that resolves the shut down issue.

Going back to the default BIOS settings, I tried a couple of different installations;

  1. I am able to successfully reboot using the same SD Card with Linux Mint 19 (which has a newer Kernel version (4.15.0-20).

  2. I go back to Linux Mint 18 (Kernel version 4.4.0, same as Ubuntu core) and I cannot shut down.

  3. I install a version of Ubuntu Server 16.04.4 (Kernel version 4.4.0 ), and it fails to shutdown as well.

Is there any version of ubuntu core 18 officially released?

official Ubuntu Core 18 will be released by end of the year … earliest in october, probably later … (Core builds on top of the released LTS so this takes a while)

for teh shutdown issue you should probably file a bug against the linux package (the deb in launchpad, it is the same as the snap)

Sure thing. I do believe it may be a kernel bug. I tried out an install of Ubuntu 18.04 server (kernel 4.15.0) and I can successfully reboot on the same HW with default BIOS settings.

There was a kernel issue with a paging request error that is present in both Ubuntu Core and Ubuntu 16.04 Server (Kernel 4.4.0), but is NOT in Ubuntu Server 18.04:

[   12.641287] BUG: unable to handle kernel paging request at ffffffffffffffed
[   12.643467] IP: [<ffffffff81573c3e>] __fwnode_property_present+0xe/0x40
[   12.645647] PGD 1e0f067 PUD 1e11067 PMD 0
[   12.647751] Oops: 0000 [#1] SMP
[   12.649777] Modules linked in: 8250_dw(+) intel_telemetry_pltdrv intel_pmc_ipc intel_punit_ipc intel_telemetry_core x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic glue_helper ablk_helper cryptd snd_hda_intel usbhid snd_hda_codec igb snd_hda_core snd_hwdep ptp pps_core idma64 virt_dma snd_pcm intel_lpss_pci dca intel_lpss i2c_hid hid mei_me snd_timer mei mac_hid snd fjes pinctrl_broxton pinctrl_intel soundcore shpchp autofs4 sdhci_acpi virtio_scsi usb_storage mmc_block i915_bpo intel_ips i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm ahci sdhci_pci libahci sdhci video
[   12.654999] CPU: 0 PID: 573 Comm: systemd-udevd Not tainted 4.4.0-130-generic #156-Ubuntu
[   12.655000] Hardware name: Compulab fitlet2/fitlet2, BIOS FLT2.0.38.01.00 11/19/2017
[   12.655003] task: ffff8800722de900 ti: ffff880071e4c000 task.ti: ffff880071e4c000
[   12.655005] RIP: 0010:[<ffffffff81573c3e>]
[   12.655008]  [<ffffffff81573c3e>] __fwnode_property_present+0xe/0x40
[   12.655011] RSP: 0018:ffff880071e4f8b8  EFLAGS: 00010286
[   12.655012] RAX: 0000000000000000 RBX: ffff880071b64f60 RCX: 0000000000000000
[   12.655014] RDX: 0000000000000004 RSI: ffffffffc053f084 RDI: ffffffffffffffed
[   12.655016] RBP: ffff880071e4f8b8 R08: ffff880075e1a620 R09: ffff880075801600
[   12.655017] R10: ffff880075801600 R11: ffff88006fbc4a00 R12: ffffffffc053f084
[   12.655019] R13: ffff8800716a6800 R14: ffff8800716a6810 R15: ffff880071e4f908
[   12.655022] FS:  00007f141d7ce8c0(0000) GS:ffff880075e00000(0000) knlGS:0000000000000000
[   12.655024] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[   12.655026] CR2: ffffffffffffffed CR3: 0000000071e54000 CR4: 0000000000340670
[   12.655027] Stack:
[   12.655028]  ffff880071e4f8d8
[   12.655029]  ffffffff81573c9c
[   12.655030]  ffff88006fbc4a18
[   12.655031]  ffffffffc0540028

[   12.655032]  ffff880071e4f8e8
[   12.655033]  ffffffff81573cc5
[   12.655034]  ffff880071e4fb48
[   12.655035]  ffffffffc053e778

[   12.655036]  0000000000000246
[   12.655037]  0000000471e4f9cc
[   12.655038]  0000000000000000
[   12.655038]  0000000000000000

[   12.655040] Call Trace:
[   12.655046]  [<ffffffff81573c9c>] fwnode_property_present+0x2c/0x40
[   12.655051]  [<ffffffff81573cc5>] device_property_present+0x15/0x20
[   12.655058]  [<ffffffffc053e778>] dw8250_probe+0x1c8/0x703 [8250_dw]
[   12.655064]  [<ffffffffc053e040>] ? dw8250_serial_in+0x40/0x40 [8250_dw]
[   12.655068]  [<ffffffffc053e230>] ? dw8250_remove+0xe0/0xe0 [8250_dw]
[   12.655073]  [<ffffffffc053e350>] ? dw8250_serial_out+0x90/0x90 [8250_dw]
[   12.655077]  [<ffffffffc053e3d0>] ? dw8250_handle_irq+0x80/0x80 [8250_dw]
[   12.655084]  [<ffffffff8157050e>] platform_drv_probe+0x3e/0xa0
[   12.655087]  [<ffffffff8156e2db>] driver_probe_device+0x22b/0x4b0
[   12.655091]  [<ffffffff8156e5e7>] __driver_attach+0x87/0x90
[   12.655094]  [<ffffffff8156e560>] ? driver_probe_device+0x4b0/0x4b0
[   12.655097]  [<ffffffff8156bee2>] bus_for_each_dev+0x72/0xc0
[   12.655100]  [<ffffffff8156da8e>] driver_attach+0x1e/0x20
[   12.655103]  [<ffffffff8156d5c2>] bus_add_driver+0x1e2/0x280
[   12.655106]  [<ffffffffc0555000>] ? 0xffffffffc0555000
[   12.655109]  [<ffffffff8156ef00>] driver_register+0x60/0xe0
[   12.655113]  [<ffffffff81570436>] __platform_driver_register+0x36/0x40
[   12.655118]  [<ffffffffc0555017>] dw8250_platform_driver_init+0x17/0x1000 [8250_dw]
[   12.655122]  [<ffffffff81002135>] do_one_initcall+0xb5/0x200
[   12.655129]  [<ffffffff811f38d5>] ? kmem_cache_alloc_trace+0x185/0x1f0
[   12.655134]  [<ffffffff81192fa5>] do_init_module+0x5f/0x1cf
[   12.655138]  [<ffffffff8110f0ce>] load_module+0x16ae/0x1c50
[   12.655142]  [<ffffffff8110b5d0>] ? __symbol_put+0x60/0x60
[   12.655148]  [<ffffffff8121b6f0>] ? kernel_read+0x50/0x80
[   12.655152]  [<ffffffff8110f8b4>] SYSC_finit_module+0xb4/0xe0
[   12.655156]  [<ffffffff8110f8fe>] SyS_finit_module+0xe/0x10
[   12.655161]  [<ffffffff8185328e>] entry_SYSCALL_64_fastpath+0x22/0xc1
[   12.655163] Code:
[   12.655164] 44
[   12.655165] f8
[   12.655166] e8
[   12.655166] e6
[   12.655167] 97
[   12.655168] f2
[   12.655169] ff
[   12.655169] 5d
[   12.655170] c3
[   12.655171] 31
[   12.655172] ff
[   12.655172] e8
[   12.655173] dd
[   12.655174] 97
[   12.655174] f2
[   12.655175] ff
[   12.655176] 5d
[   12.655177] c3
[   12.655177] 90
[   12.655178] 66
[   12.655179] 2e
[   12.655180] 0f
[   12.655180] 1f
[   12.655181] 84
[   12.655182] 00
[   12.655182] 00
[   12.655183] 00
[   12.655184] 00
[   12.655185] 00
[   12.655185] 0f
[   12.655186] 1f
[   12.655187] 44
[   12.655188] 00
[   12.655188] 00
[   12.655189] 55
[   12.655190] 48
[   12.655190] 85
[   12.655191] ff
[   12.655192] 48
[   12.655193] 89
[   12.655193] e5
[   12.655194] 74
[   12.655195] 2e
[   12.655196] <8b>
[   12.655197] 17
[   12.655197] 8d
[   12.655198] 42
[   12.655199] fe
[   12.655199] 83
[   12.655200] f8
[   12.655201] 01
[   12.655202] 76
[   12.655202] 16
[   12.655203] 31
[   12.655204] c0
[   12.655204] 83
[   12.655205] fa
[   12.655206] 04
[   12.655207] 74
[   12.655207] 02
[   12.655208] 5d
[   12.655209] c3
[   12.655210] e8
[   12.655210] 0a

[   12.655212] RIP
[   12.655214]  [<ffffffff81573c3e>] __fwnode_property_present+0xe/0x40
[   12.655215]  RSP <ffff880071e4f8b8>
[   12.655216] CR2: ffffffffffffffed
[   12.655220] ---[ end trace d02949f8ba377891 ]---

Is it possible that this invalid paging request is causing the issue? I see this function call in gpiolib acpi libraries.

Is it possible to point to a new version of the kernel in the model assertion, or is ubuntu-core specifically tied to 4.4.0?

The ultimate solution for this is to simply update the kernel, and create a snap

In Ubuntu Server 16.04, I updated the Linux kernel version 4.15.1-generic. This solves many issues I was facing.

Thanks @ogra for the help.