Stuck changing snapcraft account name


#1

I am trying to create a new snapcraft account to move my snap there, but I have been stuck on this over the past two weeks, waiting desperately for an answer to this question: https://answers.launchpad.net/launchpad/+question/684238

I just want to register the “cyberbotics” username on snapcraft.io

Can someone here help me with this issue?


#2

@cjwatson or @wgrant may be able to help here. Not sure how we deal with recovering deleted accounts.


#3

Should be sorted out now. Sorry for the delay.


#4

Almost. I could create my new account (cyberbotics). However, when I log in, I get this error:

Bad Gateway
Please try again later

You can check the service status at status.snapcraft.io.

If the problem persists please check the Snapcraft forum or report an issue.

My other account (olivier-michel) is working fine.