Spotify not showing in applications menu


#1

As per title. At some point this week spotify ceased to show on the app menu, even after reinstalling and trying on a new user account.

Spotify 1.0.70.399.g5ffabd56-26
Ubuntu 17.10 / ubuntu gnome shell


#2

Could you give the output of snap version and also the full tracking and installed lines of both snap info spotify and snap info core?

Example (my outputs from what I asked)
$ snap info spotify
tracking:    stable
installed:   1.0.70.399.g5ffabd56-26 (5) 167MB -
$ snap version
snap    2.30
snapd   2.30
series  16
ubuntu  17.10
kernel  4.13.0-32-generic
$ snap info core
tracking:    stable
installed:   16-2.30 (3887) 85MB core

#3

I believe it’s this problemo:

To answer your question:

 ~ snap version                                                                                                                                                             2m  Thu 15 Feb 2018 12:33:03 GMT
snap    2.30
snapd   2.30
series  16
ubuntu  17.10
kernel  4.13.0-32-generic

 ~ lsb_release -a                                                                                                                                                                Thu 15 Feb 2018 12:33:05 GMT
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 17.10
Release:	17.10
Codename:	artful

 ~ snap info core                                                                                                                                                                Thu 15 Feb 2018 12:33:10 GMT
name:      core
summary:   snapd runtime environment
publisher: canonical
contact:   snappy-canonical-storeaccount@canonical.com
description: |
  The core runtime environment for snapd
type:        core
snap-id:     99T7MUlRhtI3U0QFgl5mXXESAiSwt776
tracking:    stable
installed:   16-2.30 (3887) 85MB core
refreshed:   2018-01-22 07:47:13 +0000 UTC
channels:                                  
  stable:    16-2.30                (3887) 85MB -
  candidate: 16-2.31                (4017) 85MB -
  beta:      16-2.31                (4017) 85MB -
  edge:      16-2.31+git566.da3f87f (4075) 85MB -

 ~ snap info spotify                                                                                                                                                     151ms  Thu 15 Feb 2018 12:33:34 GMT
name:      spotify
summary:   Music for everyone
publisher: spotify
contact:   https://community.spotify.com/t5/Desktop-Linux/bd-p/desktop_linux
description: |
 [... stuff ...]
snap-id: pOBIoZ2LrCB3rDohMxoYGnbN14EHOgD7
commands:
  - spotify
tracking:    stable
installed:   1.0.70.399.g5ffabd56-26 (5) 167MB -
refreshed:   2017-12-20 15:00:00 +0000 UTC
channels:                                
  stable:    1.0.70.399.g5ffabd56-26 (5) 167MB -
  candidate: 1.0.72.117.g6bd7cc73-35 (6) 170MB -
  beta:      ↑                                 
  edge:      1.0.72.117.g6bd7cc73-35 (6) 170MB -

#4

I’m on the same setup as you (except I’m running 16-2.31 (4017) # candidate for core; well, I switch between that and stable to see what’s working on different core versions, as you can see in the dropdown above) and don’t have this issue. Hmmm.


#5

I believe it might be a bizarre wayland-only issue as per linky above - not just limited to spotify. Thank you for your time :+1:


#6

Sorry I didn’t scroll up on your link. Are you using zsh or something as someone in that thread was or do you need to link this thread there because it’s an undiagnosed issue? :slight_smile:


#7

I am using fish, but how should that be related?