Snapd can't communicate with server


#1

Hi everyone!

I hope all is well.

I’ve been having issues with my Nextcloud snap. I can’t access my instance via web browser and when I do get to log in, no files are shown. I posted an issue on the Nextcloud snap GitHub page and it was suggested by the admin that there was a snapd problem as my nextcloud.apache log showed this several times:

error: cannot communicate with server: Post http://localhost/v2/snapctl

I don’t know if any of you guys could shed any light on how to solve this issue.

Thanks in advance for all your valuable help.


#2

Hello! Sorry you’re having issues. Please, what is the output of snap version and snap services?


#3

Sorry I didn’t include this information.

These are the outputs of those commands:

snap version

snap    2.41
snapd   2.41
series  16
ubuntu  18.04
kernel  4.15.0-65-generic

snap services

Service                    Startup  Current   Notes
nextcloud.apache           enabled  active    -
nextcloud.mdns-publisher   enabled  active    -
nextcloud.mysql            enabled  active    -
nextcloud.nextcloud-cron   enabled  active    -
nextcloud.nextcloud-fixer  enabled  inactive  -
nextcloud.php-fpm          enabled  active    -
nextcloud.redis-server     enabled  active    -
nextcloud.renew-certs      enabled  active    -

Thanks for your help.