Snap store connection issue

snapd
1

Hi all,

I’ve installed snap on ubuntu 20.04 (fairly fresh ubuntu install on a hosted server) but when I run a snap install command I get the following error:

error: unable to contact snap store

Running curl -v -D- https://api.snapcraft.io I get the following output:

snap error 1

I’ve read through a number of posts about this error but can’t seem to find anything to help me.

Thanks in advance, Pieter

2

There seems to be a problem with your network. I’m not sure if we can help though. Maybe you have a proxy?

3

No proxy. Everything else seems to work network wise so why not this?

4

Maybe try the usual network debugging tools, eg. tracepath 185.125.188.58 and see what comes up.

5

Actually traceroute seems to be doing a better job with TCP SYN, so try this: sudo traceroute -T 185.125.188.57

6

Hi, I tried both, output below.

snap error 3
snap error 31089×452 39.6 KB

7

and:

snap error 2
snap error 2715×492 19.6 KB

8

Have you tried running curl again? Maybe it was something temporary?

9

No sorry, still the exact same output with curl.

Ugh.

10

It seems it was a firewall issue…

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