snap apps gnome-calculator, gnome-calendar, gnome-characters, snap store gnome-contacts and few others are not launching on ubuntu 19.04 after the click logo is being shown in the top bar which disappears after few seconds and app window is not shown I also try to uninstall and reinstall of the apps. Other snap apps like Vlc, vs-code, sublime-text are working perfectly.
Hello
Can you please open the terminal and type:
snap version
followed by:
snap run gnome-calculator
and paste the output in a response here?
avil@avil:~/Desktop$ snap version
snap 2.38+19.04
snapd 2.38+19.04
series 16
ubuntu 19.04
kernel 5.0.0-13-generic
avil@avil:~/Desktop$ snap run gnome-calculator
/bin/bash: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8)
You need to connect this snap to the gnome platform snap.
You can do this with those commands:
snap install gnome-3-28-1804
snap connect gnome-calculator:gnome-3-28-1804 gnome-3-28-1804
avil@avil:~/Desktop$ snap install gnome-3-28-1804
gnome-3-28-1804 3.28.0-10-gaa70833.aa70833 from Canonical✓ installed
avil@avil:~/Desktop$ snap connect gnome-calculator:gnome-3-28-1804 gnome-3-28-1804
error: cancelledThank you for providing this information. Can I ask you to run three more commands please:
snap connections
snap changes
snap list
cat /var/lib/snapd/seed/seed.yaml
Tip: when responding to the forum you can use triple back-ticks to paste console output nicely.
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In an unrelated bug https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/1825437 we found that the installer created broken seed.
1 Like
Sorry i Don’t understand.
avil@avil:~$ snap connections
Interface Plug Slot Notes
accounts-service gnome-calendar:accounts-service :accounts-service -
accounts-service gnome-contacts:accounts-service :accounts-service -
alsa strawberry:alsa :alsa manual
avahi-observe opera-beta:avahi-observe :avahi-observe manual
avahi-observe remmina:avahi-observe :avahi-observe -
bluez libreoffice:bluez :bluez manual
browser-support gnome-calendar:browser-support :browser-support -
browser-support gnome-characters:browser-support :browser-support -
browser-support gnome-contacts:browser-support :browser-support -
browser-support opera-beta:browser-sandbox :browser-support -
calendar-service gnome-calendar:calendar-service :calendar-service -
camera opera-beta:camera :camera manual
contacts-service gnome-contacts:contacts-service :contacts-service -
content[gnome-3-28-1804] gnome-calculator:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] gnome-calculator:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] gnome-calculator:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] gnome-calculator:sound-themes gtk-common-themes:sound-themes -
content[gnome-3-28-1804] gnome-calendar:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] gnome-calendar:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] gnome-calendar:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] gnome-calendar:sound-themes gtk-common-themes:sound-themes -
content[gnome-3-28-1804] gnome-characters:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] gnome-characters:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] gnome-characters:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] gnome-characters:sound-themes gtk-common-themes:sound-themes -
content[gnome-3-28-1804] gnome-contacts:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] gnome-contacts:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] gnome-contacts:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] gnome-contacts:sound-themes gtk-common-themes:sound-themes -
content[gnome-3-28-1804] gnome-logs:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] gnome-logs:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] gnome-logs:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] gnome-logs:sound-themes gtk-common-themes:sound-themes -
content[gtk-3-themes] libreoffice:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] libreoffice:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] libreoffice:sound-themes gtk-common-themes:sound-themes -
content[chromium-ffmpeg-91124] opera-beta:chromium-ffmpeg-91124 chromium-ffmpeg:chromium-ffmpeg-91124 -
content[gnome-3-28-1804] remmina:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] remmina:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] remmina:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] remmina:sound-themes gtk-common-themes:sound-themes -
content[gnome-3-28-1804] snap-store:gnome-3-28-1804 gnome-3-28-1804:gnome-3-28-1804 -
content[gtk-3-themes] snap-store:gtk-3-themes gtk-common-themes:gtk-3-themes -
content[icon-themes] snap-store:icon-themes gtk-common-themes:icon-themes -
content[sound-themes] snap-store:sound-themes gtk-common-themes:sound-themes -
core-support :core-support-plug :core-support -
cups-control libreoffice:cups-control :cups-control -
cups-control remmina:cups-control :cups-control manual
desktop gnome-calculator:desktop :desktop -
desktop gnome-calendar:desktop :desktop -
desktop gnome-characters:desktop :desktop -
desktop gnome-contacts:desktop :desktop -
desktop gnome-logs:desktop :desktop -
desktop inkscape:desktop :desktop -
desktop krita:desktop :desktop -
desktop libreoffice:desktop :desktop -
desktop opera-beta:desktop :desktop -
desktop remmina:desktop :desktop -
desktop snap-store:desktop :desktop -
desktop strawberry:desktop :desktop -
desktop vlc:desktop :desktop -
desktop-legacy gnome-calculator:desktop-legacy :desktop-legacy -
desktop-legacy gnome-calendar:desktop-legacy :desktop-legacy -
desktop-legacy gnome-characters:desktop-legacy :desktop-legacy -
desktop-legacy gnome-contacts:desktop-legacy :desktop-legacy -
desktop-legacy gnome-logs:desktop-legacy :desktop-legacy -
desktop-legacy inkscape:desktop-legacy :desktop-legacy -
desktop-legacy krita:desktop-legacy :desktop-legacy -
desktop-legacy opera-beta:desktop-legacy :desktop-legacy -
desktop-legacy remmina:desktop-legacy :desktop-legacy -
desktop-legacy snap-store:desktop-legacy :desktop-legacy -
desktop-legacy strawberry:desktop-legacy :desktop-legacy -
desktop-legacy vlc:desktop-legacy :desktop-legacy -
gsettings gnome-calculator:gsettings :gsettings -
gsettings gnome-calendar:gsettings :gsettings -
gsettings gnome-characters:gsettings :gsettings -
gsettings gnome-contacts:gsettings :gsettings -
gsettings gnome-logs:gsettings :gsettings -
gsettings inkscape:gsettings :gsettings -
gsettings libreoffice:gsettings :gsettings -
gsettings opera-beta:gsettings :gsettings -
gsettings remmina:gsettings :gsettings -
gsettings snap-store:gsettings :gsettings -
hardware-observe canonical-livepatch:hardware-observe :hardware-observe -
home dav1d:home :home -
home gnome-calendar:home :home -
home gnome-characters:home :home -
home gnome-contacts:home :home -
home gnome-logs:home :home -
home inkscape:home :home -
home krita:home :home -
home libreoffice:home :home -
home links:home :home -
home nano:home :home -
home opera-beta:home :home -
home remmina:home :home -
home strawberry:home :home -
home vlc:home :home -
kernel-module-control canonical-livepatch:kernel-module-control :kernel-module-control -
log-observe gnome-logs:log-observe :log-observe -
mount-observe opera-beta:mount-observe :mount-observe manual
mount-observe remmina:mount-observe :mount-observe -
mount-observe strawberry:mount-observe :mount-observe manual
mount-observe vlc:mount-observe :mount-observe manual
network gnome-calculator:network :network -
network gnome-calendar:network :network -
network gnome-contacts:network :network -
network gnome-logs:network :network -
network krita:network :network -
network libreoffice:network :network -
network links:network :network -
network opera-beta:network :network -
network remmina:network :network -
network snap-store:network :network -
network strawberry:network :network -
network ubuntu-core-vm:network :network -
network vlc:network :network -
network-bind canonical-livepatch:network-bind :network-bind -
network-bind krita:network-bind :network-bind -
network-bind libreoffice:network-bind :network-bind -
network-bind links:network-bind :network-bind -
network-bind remmina:network-bind :network-bind -
network-bind strawberry:network-bind :network-bind -
network-bind vlc:network-bind :network-bind -
network-control canonical-livepatch:network-control :network-control -
network-manager canonical-livepatch:network-manager :network-manager -
network-manager opera-beta:network-manager :network-manager manual
network-manager strawberry:network-manager :network-manager manual
opengl gnome-contacts:opengl :opengl -
opengl krita:opengl :opengl -
opengl libreoffice:opengl :opengl -
opengl opera-beta:opengl :opengl -
opengl ubuntu-core-vm:opengl :opengl -
opengl vlc:opengl :opengl -
optical-drive strawberry:optical-drive :optical-drive -
optical-drive vlc:optical-drive :optical-drive -
password-manager-service opera-beta:password-manager-service :password-manager-service manual
password-manager-service remmina:password-manager-service :password-manager-service manual
password-manager-service snap-store:password-manager-service :password-manager-service -
process-control opera-beta:process-control :process-control manual
pulseaudio gnome-calendar:pulseaudio :pulseaudio -
pulseaudio libreoffice:pulseaudio :pulseaudio -
pulseaudio opera-beta:pulseaudio :pulseaudio -
pulseaudio remmina:pulseaudio :pulseaudio -
pulseaudio strawberry:pulseaudio :pulseaudio -
pulseaudio ubuntu-core-vm:pulseaudio :pulseaudio -
pulseaudio vlc:pulseaudio :pulseaudio -
raw-usb strawberry:raw-usb :raw-usb manual
removable-media krita:removable-media :removable-media manual
removable-media libreoffice:removable-media :removable-media -
removable-media vlc:removable-media :removable-media -
screen-inhibit-control libreoffice:screen-inhibit-control :screen-inhibit-control -
screen-inhibit-control opera-beta:screen-inhibit-control :screen-inhibit-control -
screen-inhibit-control strawberry:screen-inhibit-control :screen-inhibit-control -
screen-inhibit-control vlc:screen-inhibit-control :screen-inhibit-control manual
snapd-control snap-store:snapd-control :snapd-control -
system-observe canonical-livepatch:system-observe :system-observe -
system-observe snap-store:system-observe :system-observe -
system-trace strawberry:system-trace :system-trace manual
unity7 gnome-calculator:unity7 :unity7 -
unity7 gnome-calendar:unity7 :unity7 -
unity7 gnome-characters:unity7 :unity7 -
unity7 gnome-contacts:unity7 :unity7 -
unity7 gnome-logs:unity7 :unity7 -
unity7 inkscape:unity7 :unity7 -
unity7 krita:unity7 :unity7 -
unity7 libreoffice:unity7 :unity7 -
unity7 opera-beta:unity7 :unity7 -
unity7 remmina:unity7 :unity7 -
unity7 snap-store:unity7 :unity7 -
unity7 strawberry:unity7 :unity7 -
unity7 vlc:unity7 :unity7 -
upower-observe opera-beta:upower-observe :upower-observe -
upower-observe snap-store:upower-observe :upower-observe -
wayland gnome-calculator:wayland :wayland -
wayland gnome-calendar:wayland :wayland -
wayland gnome-characters:wayland :wayland -
wayland gnome-contacts:wayland :wayland -
wayland gnome-logs:wayland :wayland -
wayland libreoffice:wayland :wayland -
wayland remmina:wayland :wayland -
wayland snap-store:wayland :wayland -
wayland strawberry:wayland :wayland -
x11 krita:x11 :x11 -
x11 opera-beta:x11 :x11 -
x11 remmina:x11 :x11 -
x11 strawberry:x11 :x11 -
x11 ubuntu-core-vm:x11 :x11 -
x11 vlc:x11 :x11 -
avil@avil:~$ snap changes
ID Status Spawn Ready Summary
376 Done yesterday at 20:07 IST yesterday at 20:07 IST Refresh all snaps: no updates
377 Done yesterday at 20:48 IST yesterday at 20:48 IST Refresh all snaps: no updates
378 Done yesterday at 22:23 IST yesterday at 22:23 IST Remove "snap-store" snap
379 Error yesterday at 22:25 IST yesterday at 22:39 IST Install "snap-store" snap
380 Done yesterday at 22:49 IST yesterday at 22:49 IST Refresh all snaps: no updates
381 Done yesterday at 23:00 IST yesterday at 23:00 IST Refresh all snaps: no updates
382 Done yesterday at 23:04 IST yesterday at 23:04 IST Remove "eog" snap
383 Done yesterday at 23:37 IST yesterday at 23:37 IST Refresh all snaps: no updates
384 Done today at 09:00 IST today at 09:00 IST Refresh snap "code-insiders"
385 Done today at 09:02 IST today at 09:06 IST Install "gnome-3-28-1804" snap
386 Done today at 09:03 IST today at 09:03 IST Refresh all snaps: no updates
387 Done today at 09:09 IST today at 09:09 IST Connect gnome-calculator:gnome-3-28-1804 to gnome-3-28-1804:gnome-3-28-1804
388 Done today at 09:15 IST today at 09:33 IST Install "gnome-3-28-1804-sdk" snap from "edge" channel
389 Done today at 09:21 IST today at 09:21 IST Connect remmina:avahi-observe to core:avahi-observe
390 Done today at 09:21 IST today at 09:21 IST Connect remmina:avahi-observe to core:avahi-observe
391 Done today at 09:21 IST today at 09:21 IST Connect remmina:cups-control to core:cups-control
392 Done today at 09:21 IST today at 09:21 IST Connect remmina:mount-observe to core:mount-observe
393 Done today at 09:21 IST today at 09:21 IST Connect remmina:password-manager-service to core:password-manager-service
394 Done today at 09:50 IST today at 09:50 IST Connect gnome-calculator:gnome-3-28-1804 to gnome-3-28-1804:gnome-3-28-1804
395 Done today at 09:50 IST today at 09:51 IST Remove "gnome-calculator" snap
396 Done today at 09:51 IST today at 09:52 IST Install "gnome-calculator" snap
397 Done today at 11:13 IST today at 11:13 IST Refresh all snaps: no updates
398 Done today at 15:30 IST today at 15:30 IST Refresh all snaps: no updates
399 Done today at 18:44 IST today at 18:44 IST Refresh all snaps: no updates
400 Done today at 18:45 IST today at 18:45 IST Refresh all snaps: no updates
avil@avil:~$ snap list
Name Version Rev Tracking Publisher Notes
canonical-livepatch 9.2.1 74 stable canonical✓ -
chromium-ffmpeg 0.1 13 stable canonical✓ -
code 51b0b281 6 stable vscode✓ classic
code-insiders 750680d2 130 stable vscode✓ classic
core 16-2.38 6673 stable canonical✓ core
core18 20190409 941 stable canonical✓ base
dav1d 0.2.0-1-ge29cb9a 21 beta videolan✓ -
eclipse 2019-03 40 stable snapcrafters classic
gnome-3-28-1804 3.28.0-10-gaa70833.aa70833 36 stable canonical✓ -
gnome-3-28-1804-sdk 3.28.0-49-g0bdf6e6.0bdf6e6 18 edge ken-vandine -
gnome-3-30-1804 3.30.0 1 edge ken-vandine -
gnome-calculator 3.32.1 406 stable canonical✓ -
gnome-calendar 3.30.0 55 stable canonical✓ -
gnome-characters v3.32.1+git1.2050bba 254 stable canonical✓ -
gnome-contacts 3.30.2 75 stable canonical✓ -
gnome-logs 3.32.0-4-ge8f3f37ca8 61 stable/… canonical✓ -
gtk-common-themes 0.1-16-g2287c87 1198 stable canonical✓ -
inkscape 0.92.4 4693 stable inkscape✓ -
krita 4.1.7.101 44 stable krita✓ -
libreoffice 6.2.2.2 112 stable canonical✓ -
links 2.18 33 edge snapcrafters -
nano 3.2+pkg-24de 27 stable snapcrafters -
opera-beta 60.0.3255.37 27 beta opera-software✓ -
remmina v1.3.3+git42.494903ec 2831 stable remmina✓ -
snap-store 20190228.55a1660 60 stable canonical✓ -
strawberry 0.5.3+git 604 stable jonaski -
sublime-text 3207 58 stable snapcrafters classic
ubuntu-core-vm 0.1 7 beta gerboland devmode
ubuntu-make master 498 stable didrocks classic
vlc 3.0.6 770 stable videolan✓ -
avil@avil:~$ cat /var/lib/snapd/seed/seed.yaml
snaps:
-
name: core
channel: stable
file: core_4917.snap
-
name: gtk-common-themes
channel: stable/ubuntu-18.04
file: gtk-common-themes_319.snap
-
name: gnome-3-26-1604
channel: stable/ubuntu-18.04
file: gnome-3-26-1604_70.snap
-
name: gnome-calculator
channel: stable/ubuntu-18.04
file: gnome-calculator_180.snap
-
name: gnome-characters
channel: stable/ubuntu-18.04
file: gnome-characters_103.snap
-
name: gnome-logs
channel: stable/ubuntu-18.04
file: gnome-logs_37.snap
-
name: gnome-system-monitor
channel: stable/ubuntu-18.04
file: gnome-system-monitor_51.snap
1 Like
now all the applications are working fine expect gnome-calculator after doing this
Based on this output I see nothing wrong. Thank you for providing this information. Perhaps one of my colleagues will have an idea of what might be at play
Even i am facing issue in running app.
@scofficial could you provide more information please? This thread has some of the basic information gathering techniques listed.
I’m running Ubuntu 18.04 and tried installing Foliate via Snap and could not get Foliate to launch. Opening a terminal and trying to launch Foliate produces the following results.
/snap/foliate/41/snap/command-chain/desktop-launch: /snap/foliate/41/usr/bin/com.github.johnfactotum.Foliate: /usr/bin/gjs: bad interpreter: No such file or directory
/snap/foliate/41/snap/command-chain/desktop-launch: line 543: /snap/foliate/41/usr/bin/com.github.johnfactotum.Foliate: Success
I installed Foliate from their Github repository and am not having any issues opening Foliate now. I figure that it’s something to do with Snap and not foliate because of that. Unfortunately I feel like this didn’t help you any, but wanted to report my experience anyway. Let me know if there is something I can do to help more.
Hi, I had problem with apps on Snap in Manjaro Linux. After a time looking, I discovered that the symbolic link wasn’t working. So I runned agai the command sudo ln -s /var/lib/snapd/snap /snap and everything is fine 
1 Like