Slack snap - window has no icon

ali1234 · January 18, 2018, 8:33pm

Here is a screenshot, showing the default icon used when a window does not provide one:

ogra · January 19, 2018, 11:41am

might be worth to point out which desktop and release you use (i have an icon on unity7 in 16.04 for example)

ali1234 · January 19, 2018, 12:01pm

One that follows the EWMH standard for window icons (Xubuntu 16.04.)

lucyllewy · January 19, 2018, 1:23pm

There is no icon in Gnome on Ubuntu 17.10, either.

zyga-snapd · January 19, 2018, 1:46pm

Does it work if you use the Ubuntu session? I suspect I know where this is coming from.

lucyllewy · January 19, 2018, 1:47pm

err. This is the Ubuntu session. Ubuntu 17.10 uses Gnome!

kenvandine · January 19, 2018, 2:19pm

I see the icon on stock 17.10

lucyllewy · January 19, 2018, 2:20pm

this is mine:

lucyllewy · January 19, 2018, 2:23pm

Oddly, I just restarted slack and it pops up correctly…

Although now the indicator item is gone, meaning I need to execute slack again to restore the window when I close it instead of being able to use the indicator to leave it running in the background but not visible.

kenvandine · January 19, 2018, 2:26pm

Interesting, I hadn’t even noticed the indicator. I’m not seeing an icon for the indicator, but it’s there. I can interact with it, just using the empty space.

lucyllewy · January 19, 2018, 2:31pm

oh, so it is. It is there but without it’s icon. That is indeed a weird one

Wimpress · January 19, 2018, 3:32pm

The indicator icon will be fixed in the next release of Slack. I’ll try and reproduce the missing desktop icon.

@kenvandine Do you have the Slack deb and Slack snap installed, or just the snap?

lucyllewy · January 19, 2018, 3:49pm

The steps I followed to encounter the missing icon in the dock:

Close running deb-installed slack via indicator icon to ensure slack closed
sudo apt remove slack-desktop
sudo snap install slack --classic
start slack
missing icon in dock here, indicator icon visible
close slack using indicator icon to ensure slack closed
start slack. dock icon visible now. indicator icon gone (blank space)

kenvandine · January 19, 2018, 5:24pm

I only have the snap installed.

ali1234 · January 19, 2018, 5:36pm

I made a brand new Ubuntu 16.04 virtual machine specifically to test this.

copong · February 8, 2018, 3:52pm

I got the icon on the dock and on the window switcher, but not on the systray (17.10/unity):

I am using a different icon set than default, maybe this explains why I have it on both dock and switcher, but not on the systray.

ali1234 · February 8, 2018, 5:02pm

Launcher and switcher are fixed here too. Panel, systray, and desktop switcher remain broken.

bashfulrobot · February 8, 2018, 7:06pm

I’m not sure if this is related to the snap itself or not, but on Ubuntu Budgie, the icon is missing in the alt-tab switcher. With that being said this is the only snap I currently experience this with (on the alt-tab portion).

I do however experience the same behaviour for other snaps (in the panel) for telegram and the official nextcloud-client snap. Is this behaviour an underlying issue with snaps (and should be included here), or reported as new posts? I believe new posts to vet if this is a snap issue (be it snapd, or how the snap was created). I’ll open those up to see if others are experiencing - or if unique to Ubuntu Budgie for some reason. slack

gsilvapt · February 24, 2018, 5:54pm

~~Wanted to bump this because I changed from the apt repository to the snap last night and I noticed the icon is missing and I can’t open the preferences menu.~~

I’m using Ubuntu 17.10 and things worked as expected after a reboot.

gsilvapt · March 10, 2018, 12:10pm

After a couple of reboots, I have no icon again and I noticed it is not saving my preferences - as in, I’m trying to set it to automatically launch on start and it never does…