Is it possible to leave rocket chat without a default channel to autojoin?
People come into the chat and don’t ask to ask, that’s good. But they just ask in #general because that’s where they land, and the person who knows the answer is probably not paying attention there. So far, we only use #general to manually redirect people to the right channel.
It would be a lot better if they had to choose a channel before asking a question, because the names of the channels are pretty self-explanatory.
Just fyi you can set what ever channels you want as autojoin. As many or as few as you want. So you could even include #snapcraft as an autojoined channel.
Another thing we see often done is actually setting a list of channels on the home page: https://rocket.ubuntu.com/home Linking to the different channels. That way they can actually hop into the channel they want.
There is a bug in that code where it isn’t showing up. Will be fixed in our next release. But typically it’s in administration->rooms then clicking a room and checking it as a default in the panel on the right side.
The bug previously mentioned where you couldn’t set default channels has now been resolved with the release of 0.56.0 which should be live on https://rocket.ubuntu.com
Should be able to goto rooms in admin select the room and toggle default to true and anyone that joins will automatically join that room.
