Reducing Latency between landscape server and registered device

[st3v3nmw]

@Charlee

@st3v3nmw is there any channel where I can send them that is not public? I am not sure what information in there is secret and its a lot of logs so don’t feel like cleaning everything

I’ve DM’d you my email address.

@Charlee

We do not have serial-authority: ["generic"] in our model, but we are also not connecting to the Global store. We have our own Brand Store, maybe that is your issue with reproducing?

I’m not sure how to specify this for a brand store as the docs aren’t clear.

@Charlee

I doubt we are waiting indefinitely for a serial, as requesting a serial and registering with it to Landscape seems to work on landscape-client revision 244, just not in later versions.

… but the device is already able to get the serial assertion. Does snap known serial print anything? Does it have the same brand-id as “$OUR_BRANDSTORE_ID”?

In the meantime, I’m looking at what has changed since 244.

[Charlee]

@st3v3nmw I sent you the logs over email.

I definitely have a known serial already:

charlee@b40e85f8-1173-11ea-87ce-24418c038a3b:~$ snap known serial
type: serial
authority-id: $BRAND_ID
revision: 23
brand-id: $BRAND_ID
model: $MODEL
serial: b40e85f8-1173-11ea-87ce-24418c038a3b
...

I checked again now and broker is still in some sort of registration loop.

[mikecw]

Fix is in the pipeline…

fix: registration with landscape-client.config on the snap

Will let you know when it’s approved, built and on the Edge channel

[mikecw]

Hi @Charlee, the fix should now be available in the edge and beta channels.

Your other issue of generating clones is pending but not quite ready yet.

If you could give the latest builds a go and let us know if that resolves your issue that would be great.

Thanks

PS: Ah might have spoken too soon…

[Charlee]

@mikecw do you still want me to test this?

FYI we don’t use landscape-client.config, we do everything through defaults in our gadget snap, but possible the issue is the same in that case?

[mikecw]

Hi @charlee, sorry I know I am being a bit all over the place at the moment. Busy week.

Right - I wouldn’t test that one and hold off for a few days if I where you. We now have PRs that should resolve all your issues. They just need approving and building - then your clones and devices not coming up should all be good. I’ll let you know as soon as those have gone through the system.

Sorry it took so long.

Michael

[Charlee]

Dear Michael,

No worries, and thanks a lot for keeping me updated.

[mikecw]

Hi Charlee, can you give the latest/edge build a test - that should resolve all the issues with your devices not coming up.

As for your issue with cloned devices, we think we have a fix, but it is not super clean at the moment so it will be a little longer I am afraid.

If this edge build resolves your issues, we can get that oen to stable so you can have all your annotations stuff sooner rather than later.

Thanks

[Charlee]

Dear Mike,

Didn’t have much time to test this today, but our very basic test that the image comes online on Landscape works! Tested with revision 314.

I did not test changing the exchange intervals or annotations yet, but coming online is a very good start

[Charlee]

ALso thanks a lot for releasing this before being ready with the cloned stuff.

I think we will be able to manage the cloning for now, the benefits of the other changes are too big! Also, since I know it only happens with Landscape update it is a little more predictable when it will happen.