Hey Guys,
The metrics for installs and weekly active devices have all become suddenly ZERO for my snap which was published in July 2022.
I wanted to make an internal update report about the snap’s performance thus requiring the metrics.
How can i get the metrics for a previous date?
I have the same problem 
This happens from time to time, the results should correct themselves automatically (on the order of hours to 1~2 days).
The data isn’t missing on the backend, it’s just not propogated through to the graph properly.
It’s the number of unique machines (unique instances of snapd, and not e.g, shared IP addresses; nor multiple users on a single device) that have checked for an update for your snap in the past 7 days. By default, snapd will check 4 times a day, every 6 hours.
If a device goes offline for 7 days or more, it’ll be subtracted from the total. If it comes back online, it would add to the total again. If a snap is uninstalled, it would disappear from the total after a week.
Is there ability to determine how many users uploaded an app on the previous day?
