Launcher items disappear and reappear on refresh


#1

When refreshing a snap which has a link in Favourites (the Launcher of Ubuntu 17.10), the Favourites item disappears and then reappears. Could this be fixed by ensuring that the icon persists upon snap refresh? I think the current behavior is undesirable because background updates should be seamless and an untrained user won’t understand why their Favourites icons periodically disappear and then reappear.


#2

This has happened with the Mailspring refresh I got recently, I also now have Mailspring open (didn’t close it after the refresh) but there’s no running indicator.

Version
$ snap info mailspring
tracking:  edge
installed:   1.2.0 (202) 164MB -
$ snap version
snap    2.32.2
snapd   2.32.2
series  16
ubuntu  17.10
kernel  4.13.0-37-generic
$ snap info core
tracking:  beta
installed:   16-2.32.2                (4376) 90MB core


#3

Filed bug #1762354. You may be able to avoid it by scheduling refreshes to a time when the program is less likely to be running and also by doing manual refreshes when it is convenient.


#4

Agreed, but I do think this bug should (somehow) be fixed since this shouldn’t be a problem out-of-the-box (especially given millions(?) of Ubuntu users are (somewhat inadvertently) installing snaps from Ubuntu Software and probably getting a bit confused when they don’t work as expected because of bugs like these)! :slight_smile: