Internal error, please report: running "code" failed: timeout waiting for snap system profiles to get updated

thedev · December 17, 2023, 7:44pm

Whenever I trued to open code. I encounter with below error.

internal error, please report: running “code” failed: timeout waiting for snap system profiles to get updated

I think, I have an issue with snapd.

systemctl status snapd.service

× snapd.service - Snap Daemon Loaded: loaded (/lib/systemd/system/snapd.service; enabled; vendor preset:> Active: failed (Result: exit-code) since Sun 2023-12-17 22:25:02 IST; 2h 4> TriggeredBy: × snapd.socket Process: 1162 ExecStart=/usr/lib/snapd/snapd (code=exited, status=1/FAILURE) Main PID: 1162 (code=exited, status=1/FAILURE) CPU: 88ms

Dec 17 22:25:02 thedev systemd[1]: snapd.service: Scheduled restart job, restar> Dec 17 22:25:02 thedev systemd[1]: Stopped Snap Daemon. Dec 17 22:25:02 thedev systemd[1]: snapd.service: Start request repeated too qu> Dec 17 22:25:02 thedev systemd[1]: snapd.service: Failed with result 'exit-code> Dec 17 22:25:02 thedev systemd[1]: Failed to start Snap Daemon. Dec 17 22:25:02 thedev systemd[1]: snapd.service: Triggering OnFailure= depende>ESCOC

thedev · December 17, 2023, 7:52pm

snap version snap 2.59.5 snapd unavailable series -

mborzecki1 · December 18, 2023, 9:34am

Looks like the snapd daemon has exited with an error. Unfortunately the snippet you pasted does not contain any hint as to why this happened. Please attach the output of journalctl -u snapd.service --no-pager -n 100.

thedev · December 18, 2023, 10:01am

journalctl -u snapd.service --no-pager -n 100
Dec 17 22:24:59 thedev systemd[1]: Starting Snap Daemon...
Dec 17 22:25:00 thedev snapd[1055]: overlord.go:272: Acquiring state lock file
Dec 17 22:25:00 thedev snapd[1055]: overlord.go:277: Acquired state lock file
Dec 17 22:25:00 thedev snapd[1055]: cannot run daemon: cannot read state: unexpected EOF
Dec 17 22:25:00 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 17 22:25:00 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 17 22:25:00 thedev systemd[1]: Failed to start Snap Daemon.
Dec 17 22:25:00 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 3.
Dec 17 22:25:00 thedev systemd[1]: Stopped Snap Daemon.
Dec 17 22:25:00 thedev systemd[1]: Starting Snap Daemon...
Dec 17 22:25:00 thedev snapd[1088]: overlord.go:272: Acquiring state lock file
Dec 17 22:25:00 thedev snapd[1088]: overlord.go:277: Acquired state lock file
Dec 17 22:25:00 thedev snapd[1088]: cannot run daemon: cannot read state: unexpected EOF
Dec 17 22:25:00 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 17 22:25:00 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 17 22:25:00 thedev systemd[1]: Failed to start Snap Daemon.
Dec 17 22:25:00 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 4.
Dec 17 22:25:00 thedev systemd[1]: Stopped Snap Daemon.
Dec 17 22:25:00 thedev systemd[1]: Starting Snap Daemon...
Dec 17 22:25:00 thedev snapd[1121]: overlord.go:272: Acquiring state lock file
Dec 17 22:25:00 thedev snapd[1121]: overlord.go:277: Acquired state lock file
Dec 17 22:25:00 thedev snapd[1121]: cannot run daemon: cannot read state: unexpected EOF
Dec 17 22:25:01 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 17 22:25:01 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 17 22:25:01 thedev systemd[1]: Failed to start Snap Daemon.
Dec 17 22:25:01 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 5.
Dec 17 22:25:01 thedev systemd[1]: Stopped Snap Daemon.
Dec 17 22:25:01 thedev systemd[1]: Starting Snap Daemon...
Dec 17 22:25:02 thedev snapd[1162]: overlord.go:272: Acquiring state lock file
Dec 17 22:25:02 thedev snapd[1162]: overlord.go:277: Acquired state lock file
Dec 17 22:25:02 thedev snapd[1162]: cannot run daemon: cannot read state: unexpected EOF
Dec 17 22:25:02 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 17 22:25:02 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 17 22:25:02 thedev systemd[1]: Failed to start Snap Daemon.
Dec 17 22:25:02 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 6.
Dec 17 22:25:02 thedev systemd[1]: Stopped Snap Daemon.
Dec 17 22:25:02 thedev systemd[1]: snapd.service: Start request repeated too quickly.
Dec 17 22:25:02 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 17 22:25:02 thedev systemd[1]: Failed to start Snap Daemon.
Dec 17 22:25:02 thedev systemd[1]: snapd.service: Triggering OnFailure= dependencies.
-- Boot fd0b15abc726460489b7631337558efd --
Dec 18 11:07:37 thedev systemd[1]: Starting Snap Daemon...
Dec 18 11:07:52 thedev snapd[819]: overlord.go:272: Acquiring state lock file
Dec 18 11:07:52 thedev snapd[819]: overlord.go:277: Acquired state lock file
Dec 18 11:07:52 thedev snapd[819]: cannot run daemon: cannot read state: unexpected EOF
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Main process exited, code=exited, status=1/FAILURE
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:53 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Consumed 1.825s CPU time.
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 1.
Dec 18 11:07:53 thedev systemd[1]: Stopped Snap Daemon.
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Consumed 1.825s CPU time.
Dec 18 11:07:53 thedev systemd[1]: Starting Snap Daemon...
Dec 18 11:07:53 thedev snapd[998]: overlord.go:272: Acquiring state lock file
Dec 18 11:07:53 thedev snapd[998]: overlord.go:277: Acquired state lock file
Dec 18 11:07:53 thedev snapd[998]: cannot run daemon: cannot read state: unexpected EOF
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Main process exited, code=exited, status=1/FAILURE
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:53 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:53 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 2.
Dec 18 11:07:53 thedev systemd[1]: Stopped Snap Daemon.
Dec 18 11:07:53 thedev systemd[1]: Starting Snap Daemon...
Dec 18 11:07:54 thedev snapd[1033]: overlord.go:272: Acquiring state lock file
Dec 18 11:07:54 thedev snapd[1033]: overlord.go:277: Acquired state lock file
Dec 18 11:07:54 thedev snapd[1033]: cannot run daemon: cannot read state: unexpected EOF
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:54 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 3.
Dec 18 11:07:54 thedev systemd[1]: Stopped Snap Daemon.
Dec 18 11:07:54 thedev systemd[1]: Starting Snap Daemon...
Dec 18 11:07:54 thedev snapd[1078]: overlord.go:272: Acquiring state lock file
Dec 18 11:07:54 thedev snapd[1078]: overlord.go:277: Acquired state lock file
Dec 18 11:07:54 thedev snapd[1078]: cannot run daemon: cannot read state: unexpected EOF
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:54 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 4.
Dec 18 11:07:54 thedev systemd[1]: Stopped Snap Daemon.
Dec 18 11:07:54 thedev systemd[1]: Starting Snap Daemon...
Dec 18 11:07:54 thedev snapd[1114]: overlord.go:272: Acquiring state lock file
Dec 18 11:07:54 thedev snapd[1114]: overlord.go:277: Acquired state lock file
Dec 18 11:07:54 thedev snapd[1114]: cannot run daemon: cannot read state: unexpected EOF
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:54 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:54 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 5.
Dec 18 11:07:54 thedev systemd[1]: Stopped Snap Daemon.
Dec 18 11:07:54 thedev systemd[1]: Starting Snap Daemon...
Dec 18 11:07:55 thedev snapd[1150]: overlord.go:272: Acquiring state lock file
Dec 18 11:07:55 thedev snapd[1150]: overlord.go:277: Acquired state lock file
Dec 18 11:07:55 thedev snapd[1150]: cannot run daemon: cannot read state: unexpected EOF
Dec 18 11:07:55 thedev systemd[1]: snapd.service: Main process exited, code=exited, 
status=1/FAILURE
Dec 18 11:07:55 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:55 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:55 thedev systemd[1]: snapd.service: Scheduled restart job, restart counter is at 6.
Dec 18 11:07:55 thedev systemd[1]: Stopped Snap Daemon.
Dec 18 11:07:55 thedev systemd[1]: snapd.service: Start request repeated too quickly.
Dec 18 11:07:55 thedev systemd[1]: snapd.service: Failed with result 'exit-code'.
Dec 18 11:07:55 thedev systemd[1]: Failed to start Snap Daemon.
Dec 18 11:07:55 thedev systemd[1]: snapd.service: Triggering OnFailure= dependencies.

mborzecki1 · December 18, 2023, 10:03am

The snapd state file /var/lib/snapd/state.json appears to be corrupted or truncated. Can you share more details about the host system? The output of cat /etc/os-release would be useful.

@abeato @pedronis looks like a corrupted state file?

thedev · December 31, 2023, 5:09pm

cat /etc/os-release PRETTY_NAME=“Ubuntu 22.04.3 LTS” NAME=“Ubuntu” VERSION_ID=“22.04” VERSION=“22.04.3 LTS (Jammy Jellyfish)” VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL=“https://www.ubuntu.com/” UBUNTU_CODENAME=jammy

thedev · January 1, 2024, 6:38pm

cat /etc/os-release PRETTY_NAME=“Ubuntu 22.04.3 LTS” NAME=“Ubuntu” VERSION_ID=“22.04” VERSION=“22.04.3 LTS (Jammy Jellyfish)” VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL=“https://www.ubuntu.com/” UBUNTU_CODENAME=jammy

mborzecki1 · January 2, 2024, 12:49pm

Is the host system a VM, or maybe a Raspberry Pi? Can you include the output of uname -a ?

thedev · January 2, 2024, 7:46pm

Linux thedev 6.2.0-39-generic #40~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 16 10:53:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

thedev · January 7, 2024, 7:20pm

Linux thedev 6.2.0-39-generic #40~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 16 10:53:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

ernestl · January 11, 2024, 1:02pm

Yes, it indeed looks like a corrupted file. thedev, do you still have this file handy? If so, would you please share?

thedev · January 12, 2024, 6:05pm

Which file are you taking about ?

mborzecki1 · January 14, 2024, 7:03pm

The file in question is /var/lib/snapd/state.json

thedev · January 14, 2024, 7:42pm

There is no file named state.json in snapd.

thedev · January 15, 2024, 4:51am

How to read the content of this file…

ernestl · January 19, 2024, 1:43pm

Yes that’s the one, please share.

thedev · January 20, 2024, 6:35am

"data": {
    "auth": {
      "last-id": 1,
      "users": [
        {
          "id": 1,
          "username": "pushpendraaa2.0@gmail.com",
          "email": "pushpendraaa2.0@gmail.com",
          "macaroon": "REDACTED",
          "store-macaroon": "REDACTED",
          "store-discharges": [
            "REDACTED"
          ],
          "expiration": "0001-01-01T00:00:00Z"
        }
      ],
      "device": {
        "brand": "generic",
        "model": "generic-classic",
        "serial": "REDACTED",
        "key-id": "REDACTED",
        "session-macaroon": "REDACTED"
      },
      "macaroon-key": "REDACTED"
    },
    "config": {
      "core": {
        "refresh": {
          
        },
        "seed": {
          "loaded": true
        }
      }
    },
    "conns": {
      "firefox:audio-playback core:audio-playback": {
        "auto": true,
        "interface": "audio-playback"
      },
      "firefox:audio-record core:audio-record": {
        "auto": true,
        "interface": "audio-record"
      },
      "firefox:avahi-observe core:avahi-observe": {
        "auto": true,
        "interface": "avahi-observe"
      },
      "firefox:browser-sandbox core:browser-support": {
        "auto": true,
        "interface": "browser-support",
        "plug-static": {
          "allow-sandbox": true
        }
      },
      "firefox:camera core:camera": {
        "auto": true,
        "interface": "camera"
      },
      "firefox:cups-control core:cups-control": {
        "auto": true,
        "interface": "cups-control"
      },
      "firefox:desktop core:desktop": {
        "auto": true,
        "interface": "desktop",
        "plug-static": {
          "mount-host-font-cache": false
        }
      },
      "firefox:desktop-legacy core:desktop-legacy": {
        "auto": true,
        "interface": "desktop-legacy"
      },
      "firefox:dot-mozilla-firefox core:personal-files": {
        "auto": true,
        "interface": "personal-files",
        "plug-static": {
          "read": [
            "$HOME/.mozilla/firefox"
          ]
        }
      },
      "firefox:etc-firefox core:system-files": {
        "auto": true,
        "interface": "system-files",
        "plug-static": {
          "read": [
            "/etc/firefox"
          ]
        }
      }

mborzecki1 · January 22, 2024, 7:20am

If this is indeed whole the content of snapd.json, then it really is cut short. Now, snapd attempts to write the state file atomically, i.e. it’s written first to a temporary file, flushed and synced to disk, then rename takes place to replace the old state.json with the new one, after which there’s a sync on the parent directory.

Did you happen to have fsck run on boot and fix filesystem errors maybe? Maybe after loosing power?