Internal Error For Snapcraft Dashboard pages


#1

Tweeted this earlier with no response:

https://twitter.com/FelicianoTech/status/1040345535922753536

@snapcraftio Your status page (https://status.snapcraft.io/ ) shows everything is fine but the “My Snaps” and “Account” pages are returning an internal error.

Update:

Apparently I can access those pages in Firefox? Hmm.


#2

Good to hear that you can use the pages in Firefox. Do you have a screenshot of the error? What’s the URL? Which user are you logged in as?


#3

One of the URLs is: https://snapcraft.io/account/snaps

Clearly something happened in my current browser session, not sure what. The user is felicianotech.


#4

Thanks, that helped me track it down (was looking at dashboard.snapcraft.io logs, but the error was from snapcraft.io itself). It is indeed your session that is bad – if you delete cookies or visit https://snapcraft.io/logout and then log back in you should be good.

I’m filing a bug to prevent the issue from recurring.


#5