JayDee
July 4, 2019, 12:51pm
1
I trying to use snap on Ubuntu 18.04
get this error:
This are my kernel.
/ snap version
snap 2.39.2+18.04
/ uname -r
4.15.0
/ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
if I look here, I have the correct kernel.
that doesn’t look like an Ubuntu kernel, where did you get it?
Where did you get the kernel from?
I dont know.
Just for the record, can you check if there are any entries with DENIED in the output of dmesg? If so please post them here.
In /boot/ you probably have something like vmlinuz-4.15.0. Could you do dpkg -S of that file, and then apt policy of the package it mentions?
dmesg has no DENIEDs
Maybe this is my Problem./boot/
~ cd /boot
/boot ll
total 0
JayDee
July 4, 2019, 1:58pm
10
file is missing …
/ ll
total 100K
drwxr-xr-x 2 root root 4.0K Jul 4 10:07 bin
drwxr-xr-x 2 root root 4.0K Aug 20 2018 boot
drwxr-xr-x 9 root root 1.3K Jul 4 10:43 dev
drwxr-xr-x 113 root root 12K Jul 4 11:00 etc
drwxr-xr-x 3 root root 4.0K Jul 3 14:42 home
drwxr-xr-x 15 root root 4.0K Jul 4 10:27 lib
drwxr-xr-x 2 root root 4.0K Aug 27 2018 lib64
drwx------ 2 root root 16K Aug 27 2018 lost+found
drwxr-xr-x 2 root root 4.0K Aug 27 2018 media
drwxr-xr-x 2 root root 4.0K Aug 27 2018 mnt
drwxr-xr-x 7 root root 4.0K Jul 4 10:24 opt
dr-xr-xr-x 5008 root root 0 Jul 4 10:43 proc
drwx------ 7 root root 4.0K Jul 4 13:57 root
drwxr-xr-x 28 root root 1000 Jul 4 13:52 run
drwxr-xr-x 2 root root 4.0K Jul 4 10:07 sbin
drwxr-xr-x 2 root root 4.0K Jul 4 10:08 snap
drwxr-xr-x 2 root root 4.0K Aug 27 2018 srv
dr-xr-xr-x 13 root root 0 Apr 11 2018 sys
drwxrwxrwt 10 root root 16K Jul 4 13:57 tmp
drwxr-xr-x 10 root root 4.0K Aug 27 2018 usr
drwxr-xr-x 17 root root 4.0K Jul 4 10:27 var```
Ok, just to confirm: you’re not running an Ubuntu system, even though it says it is one. The kernel is not an Ubuntu kernel. I don’t know how you got there. HTH.
JayDee
July 4, 2019, 2:03pm
12
Ok thx
ogra
July 4, 2019, 2:24pm
13
if you say you installed plesk, does that mean you are using some virtual server or cloud instance at some hosting service ? that most likely does use some home-brewed kernel of the hosting provider (with quiestionable security if this is true) and will not be easily replaceable …
if this is the case, you should contact your hosting provider
JayDee
July 5, 2019, 6:56am
14
@ogra
I take a mistake.
In my hosting service I can upload my own iso and install it.
I think I did something wrong and they didn’t install the iso which I uploaded.
after I read the answer from chipaca I contact the support of my provider
big thanks
know waiting…