Error: unable to contact snap store

snap
1

Hello
When I want to use SNAP, I get the following error
$ sudo snap install snap-store
error: unable to contact snap store

2

Can you run the follwoing command to check whether you can actually connect to the store curl -v -D- https://api.snapcraft.io ?

1 Like
3

I entered the command
The result
https://pastebin.com/ZjypjqTR

Peek 2021-04-23 20-59
Peek 2021-04-23 20-59715Ă—484 184 KB

4

:disappointed_relieved:

5

@mborzecki

$ sudo snap debug connectivity
Connectivity status:
 * api.snapcraft.io: unreachable
error: 1 servers unreachable
6

Hi, my problem is solved
I am in the /lib/systemd/system/snapd.service file
Line EnvironmentFile = - / etc / environment
I changed it to EnvironmentFile = / etc / environment and restarted once

7

what do you have in /etc/environment that breaks it ?

8

Hello
I had the same problem again today
And I still have a problem but GNOME software works but Snap does not

9

Do you use a proxy? Does env |grep -i proxy show anything?

10

the content of /etc/environment would also still be interesting (my guess would be that something restored the original snapd.service file (better do not tinker with files coming from .deb packages that are not in /etc))

11

I tested both methods
But none of it worked

12

how do you mean “none of it worked” … what did the grep command that @mborzecki gave above return ?

and again … what is the content of /etc/environment of your system, can you please paste it … it is hard to help if the answer is “doesnt work” without providing the information we are asking for …

1 Like
13

not worked
yet this code worked

$ env
SHELL=/bin/bash
SESSION_MANAGER=local/mimsadsystem:@/tmp/.ICE-unix/29088,unix/mimsadsystem:/tmp/.ICE-unix/29088
QT_ACCESSIBILITY=1
COLORTERM=truecolor
XDG_CONFIG_DIRS=/etc/xdg/xdg-ubuntu:/etc/xdg:/usr/share/kubuntu-default-settings/kf5-settings:/usr/share/kubuntu-default-settings/kf5-settings
XDG_MENU_PREFIX=gnome-
GNOME_DESKTOP_SESSION_ID=this-is-deprecated
MANDATORY_PATH=/usr/share/gconf/ubuntu.mandatory.path
LC_ADDRESS=az_IR
GNOME_SHELL_SESSION_MODE=ubuntu
LC_NAME=az_IR
SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
XMODIFIERS=@im=ibus
DESKTOP_SESSION=ubuntu
LC_MONETARY=az_IR
SSH_AGENT_PID=1929
GTK_MODULES=gail:atk-bridge:appmenu-gtk-module
PWD=/home/mimsadabdollahi
LOGNAME=mimsadabdollahi
XDG_SESSION_DESKTOP=ubuntu
QT_QPA_PLATFORMTHEME=qt5ct
XDG_SESSION_TYPE=x11
GPG_AGENT_INFO=/run/user/1000/gnupg/S.gpg-agent:0:1
XAUTHORITY=/run/user/1000/gdm/Xauthority
IM_CONFIG_CHECK_ENV=1
WINDOWPATH=2
HOME=/home/mimsadabdollahi
USERNAME=mimsadabdollahi
IM_CONFIG_PHASE=1
LC_PAPER=az_IR
LANG=en_GB.UTF-8
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:
XDG_CURRENT_DESKTOP=ubuntu:GNOME
VTE_VERSION=6003
GNOME_TERMINAL_SCREEN=/org/gnome/Terminal/screen/c6ebc31b_484a_46eb_a672_669c4529f99f
INVOCATION_ID=defe403fe357421fbcfd332f91f4b78c
MANAGERPID=1682
LESSCLOSE=/usr/bin/lesspipe %s %s
XDG_SESSION_CLASS=user
TERM=xterm-256color
LC_IDENTIFICATION=az_IR
DEFAULTS_PATH=/usr/share/gconf/ubuntu.default.path
LESSOPEN=| /usr/bin/lesspipe %s
USER=mimsadabdollahi
GNOME_TERMINAL_SERVICE=:1.3342
DISPLAY=:1
SHLVL=1
LC_TELEPHONE=az_IR
QT_IM_MODULE=ibus
LC_MEASUREMENT=az_IR
XDG_RUNTIME_DIR=/run/user/1000
LC_TIME=az_IR
JOURNAL_STREAM=8:523506
XDG_DATA_DIRS=/usr/share/ubuntu:/home/mimsadabdollahi/.local/share/flatpak/exports/share:/var/lib/flatpak/exports/share:/usr/local/share/:/usr/share/:/var/lib/snapd/desktop
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
GDMSESSION=ubuntu
DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus
LC_NUMERIC=az_IR
_=/usr/bin/env
1 Like
14 
$ cat /etc/environment
PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin"
QT_QPA_PLATFORMTHEME=qt5ct
1 Like