Deja-Dup Failure

The current snap version is really buggered! I had it set up to do daily backups. Yesterday I discovered the last 4 days haven’t been backed up (I might add without any warning given). So, I did a manual backup on Friday evening and let it run overnight into Saturday early evening - the progress bar was completely done, but the dialogue window stayed open for what appeared to be quite a long time, almost half n hour. When it did close, I’m presented with a terse dialogue that ‘Backup failed’. That was it, no other message.

snap info deja-dup
name: deja-dup
summary: Keep your important documents safe from disaster
publisher: Michael Terry (mterry)
license: GPL-3.0+
description: |
Déjà Dup hides the complexity of backing up the
Right Way (encrypted, off-site, and regularly) and uses duplicity as the backend.


  • Support for local, remote, or cloud backup locations like Google Drive
  • Securely encrypts and compresses your data
  • Incrementally backs up, letting you restore from any particular backup
  • Schedules regular backups
  • Integrates well into your GNOME desktop
  • deja-dup
  • deja-dup.duplicity
  • deja-dup.monitor
    snap-id: FWBFbkKw7QOrYcJDRBwoDT2JNsavuet8
    tracking: stable
    refresh-date: today at 11:25 EDT
    stable: 40.2 2019-10-26 (206) 127MB classic
    candidate: ↑
    beta: ↑
    edge: 40.2 2019-10-26 (206) 127MB classic
    installed: 40.2 (206) 127MB classic

This is on an Ubuntu Eoan Install x64 backing up to Google Drive.

Did you try contacting the author of the application via the “contact” field?

1 Like

Yup! It’s been resolved, and hope this core essential app remains stable for the foreseeable future.