Hi. Our snaps are bitwarden and bw. We have tried to change our profile name from 8bit Solutions LLC to Bitwarden Inc, but the change does not seem to propagate to the snap store.
Let me know. I happen to be looking at another case of “updated my name but it did not propagate” case which might put us in the right track, I’ll let everybody know once I find or implement a reliable way to do it.
These changes actually propagated “instantly” to the store, see e.g. https://snapcraft.io/watson?no=cache (my name says “testing name change” - that’s the update I just made).
I’ll check to see if there are any differences between how your account and mine are set up that might explain why this is not working for you.
I follow step 1-6 without issue, but then step 7 still shows the old name still.
For step 4, Seems a bit odd but I cannot make a change to my name without also setting a new password, but have just been using the same password so that I could submit the form. Not sure if that is intended.
This is weird and Dani is seeing the same situation. I wonder why it works for me and not for you two. I’ll keep digging.
This should not be the case - you can/must enter your password in the “old password” field but you can leave the “new password” and “confirm new password” fields blank.