Transfer all snaps from crossbario-old to crossbario

store-requests
#1

We recently created a new snapcraft.io account using our “team” email address. The previous account that we were using is owned by @oberstet using his email address, we have now renamed that account to crossbario-old and the new account now has the username crossbario.

So we want to transfer all snaps that are owned by crossbario-old to crossbario.

The list of snaps includes (but not limited to):

  • crossbar
  • crossbar-pypy
  • crossbarfx
#2

@roadmr apart from @oberstet’s approval comment here, is there anything else that’d be needed from us ?

1 Like
#3

yes, I approve above! I’ve originally created/owned the “crossbario” account, that I now renamed to “crossbario-old”. Transferring the snap ownership to the new “crossbario” account created by Omer: +1!

2 Likes
#5

It also seems that even after we renamed our account to crossbario-old, the store still hasn’t “synced” that ? I think that is a bug at the store’s end ?

#6

Hello,

The process to change the details is a bit convoluted; it’s something we’re working on making more straightforward.

Could you try this in the meantime? it’s a workaround really.

  1. go to https://login.ubuntu.com/
  2. change your details as required
  3. save
  4. go to https://dashboard.snapcraft.io/
  5. logout
  6. login
  7. go to https://dashboard.snapcraft.io/dev/account/
  8. change details again
  9. save

Let me know if it works. If it doesn’t, there might be an extra step I need to perform on my side.

Also I’ll process the transfers for the 3 snaps you mentioned tomorrow.

1 Like
#7

@oberstet when you have some time, could you please give that a go ?

@roadmr thanks for looking into this. Hope you find the time to do the transfer today

#8

Hi there,

things seem to be a bit messy, presumably because of the username change. I’m seeing these snaps owned by what seems to be the old account:

  • crossbar
  • crossbar-pypy
  • crossbarfx
  • autobahn-python

and these two already owned by the new account

  • thinghub
  • hub-adapter-sample

Can you confirm this matches what you expect? If so, I would transfer the first four snaps to the account that owns the last two.

  • Daniel
#9

Yes, that does look correct and is expected. Please do the transfer :+1:

#10

Done, you should be all set.

  • Daniel
2 Likes
#11

awesome, thanks a lot Daniel!

I’ve followed steps 4 - 9 in above. the dialog allowed me to change the snapstore name … once.

now, when I’m logged in, the snapstore username is “crossbario-old”, which is correct (the new crossbario is the one Omer created).

to me, all seems good now (though I’m no snap expert … Omer is) … hope it works.

1 Like