The status of proxy store shows pending as below. I also set up one UC20 host to connect to this proxy store, but the number of Connected Devices shows 0. What do these 2 columns mean? Thanks
I can help the proxy registration approved. When did you register your proxy? Is the user account you logged in to register with under your name or someone else’s?
If you haven’t registered your proxy, you have to (“Initial registration”).
Thanks for the prompt reply I did register the testing proxy. Do I need to reach out to Canonical support to enable a proxy? Is there a self-service portal like snap management?
This morning the number of Connected Devices is 1. A bit curious how this value is counted. It seems it is not in real time. When the UC20 host started yesterday, the number is 0. As indicated, will the number change every 24 hours? Per proxy document, the max number is set to 5. Should I request an increase from support?
Hi there! You still didn’t tell me the name your proxy is registered under. (You can send me a direct message via the forum if you’d rather not share this in public - if you do so, the email address of your account would also be useful).
Not really - we get a daily notification of pending proxy requests and we review them promptly. If it’s been more than 2 days or so, feel free to poke us - sometimes things fall through the cracks.
Hi @roadmr, got a quick question about changing domain name of snap store proxy. Should I submit a request to change the domain name here or I can change it locally? Thanks