Hi all,
When I print something using Firefox snap package (or Chromium snap package) on Ubuntu 22.04 the user name for the print job is “unknown”.
This is not the case when I am using the deb version of Firefox (or Google chrome or Microsoft Edge). The user printing has his username used for the print job.
How can I set the print job to the user printing when using a snap web browser ?
(sorry I can attach only one picture as new user so I took a screenshot of my posting draft message
As additional information, this seems to work with a local user but not in our case where we use SSSD (krb5+ldap) for user authentication.
Cheers,
Franck
ogra
May 2, 2023, 10:00am
2
Probably @till.kamppeter can help here?
Could you set your system’s cupsd to debug mode
cupsctl --debug-logging
and then print a job and, after it is printed, provide these three files:
/var/log/cups/error_log
/var/snap/cups/current/var/log/error_log
/var/snap/cups/current/var/log/cups-proxyd_log
Please also provide the output of the following commands:
snap connections | grep cups | grep firefox
snap connections | grep cups | grep chrom
snap list
lpstat -v
Please run (Copy and paste these commands all at once)
lpstat -v
lpstat -o
cups.lpstat -v
cups.lpstat -o
immediately after sending the job while it is getting printed and also provide us all the screen output.
Hi all,
@till.kamppeter sorry for the delay. I am not allowed to share logs here but I can provide filtered results of the command lines you asked me to run (I hope this is fine).
Those files don’t exist
/var/snap/cups/current/var/log/error_log
/var/snap/cups/current/var/log/cups-proxyd_log
❯ snap connections | grep cups | grep firefox
cups-control firefox:cups-control :cups-control -
cups-control firefox:cups-control cups:cups-server manual
❯ snap connections | grep cups | grep chrom
cups chromium:cups cups:cups -
❯ snap list
Name Version Rev Tracking Publisher Notes
amz-workspaces 4.5.0.2006 8 latest/stable nightmayr -
authy 2.3.0 19 latest/stable twilio-authy -
bare 1.0 5 latest/stable canonical✓ base
chromium 113.0.5672.63 2465 latest/stable canonical✓ -
core18 20230426 2745 latest/stable canonical✓ base
core20 20230404 1879 latest/stable canonical✓ base
cups 2.4.2-5 872 latest/stable openprinting✓ -
firefox 113.0.1-1 2667 latest/stable mozilla✓ -
gnome-3-28-1804 3.28.0-19-g98f9e67.98f9e67 198 latest/stable canonical✓ -
gnome-3-34-1804 0+git.3556cb3 93 latest/stable canonical✓ -
gnome-3-38-2004 0+git.6f39565 140 latest/stable canonical✓ -
gtk-common-themes 0.1-81-g442e511 1535 latest/stable canonical✓ -
kde-frameworks-5-core18 5.67.0 35 latest/stable kde✓ -
remmina v1.4.30 5692 latest/stable remmina✓ -
snapd 2.59.2 19122 latest/stable canonical✓ snapd
thunderbird 102.10.1-1 319 latest/stable canonical✓ -
❯ lpstat -v
device for FollowMe: ipp://xxxxxx:631/printers/FollowMe
device for PDF: cups-pdf:/
❯ lpstat -v
lpstat -o
cups.lpstat -v
cups.lpstat -o
device for FollowMe: ipp://xxxxxx:631/printers/FollowMe
device for xxxxxx
device for PDF: cups-pdf:/
FollowMe-93 unknown 92160 Mon 15 May 2023 03:55:30 PM CEST
device for FollowMe: proxy://%2Frun%2Fcups%2Fcups.sock/FollowMe
device for PDF: proxy://%2Frun%2Fcups%2Fcups.sock/PDF
Hey @till.kamppeter
Do you have enough information to understand why username is “unknown” ?
)
